Customer Support

Customer Services

Contact our Customer Services department
For any other queries, please contact our Customer Services department by clicking on the relevant link below:
Where's my order?
My order is damaged or faulty
I have a general product enquiry or query

You can also contact our customer services department by phone or by post using the details below:

Pearson Education
Customer Services Department
Edinburgh Gate
CM20 2JE

Phone: +44 1279 62 3925
Hours: Weekdays 08:30 - 17:30 (UK time)

Track your orders
Check the status of your online orders here.


For Academics and Instructors

Request an examination copy
To request an examination copy of any of our textbooks or resources, find what you're looking for in our online catalogue (by selecting the discipline or using the search). Once you're there, you can request an examination copy by clicking on the "Add to exam copy Bookbag" link.

Request Permissions
To find out how to request permission to use our copyrighted content, go to our permissions page.

Our Website

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Contact our web team to report a website problem or suggest an improvement to this site.