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Hospitality Management Books

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Service Operations Management
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Service Operations Management

Improving Service Delivery
4th Edition

Robert Johnston, Graham Clark, Michael Shulver

Paperback, Apr 2012
ISBN13: 9780273740483
ISBN10: 0273740482
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic pr...
Hospitality Management: An Introduction
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Hospitality Management: An Introduction

2nd Edition

Tim Knowles

Paperback, Feb 1998
ISBN13: 9780582312715
ISBN10: 058231271X
This comprehensive text serves as a basic reader for students on introductory hospitality management programmes or non-specialist but related degrees such as tourism and business studies, both at...
Hospitality Management and Organisational Behaviour
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Hospitality Management and Organisational Behaviour

4th Edition

Laurie Mullins

Paperback, Apr 2001
ISBN13: 9780582432253
ISBN10: 0582432251
An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisations....
Corporate Strategy for Hospitality
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Corporate Strategy for Hospitality

Tim Knowles

Paperback, Dec 1995
ISBN13: 9780582281677
ISBN10: 0582281679
Written for both the student and manager, Corporate Strategy for Hospitality provides a fresh insight into the theory and practice of strategy formulation and implementation within the hospitality ind...
Buildings for Hospitality
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Buildings for Hospitality

Principles of Care and Design for Accommodation Managers

R. Fellows

Paperback, May 1998
ISBN13: 9780582368484
ISBN10: 0582368480
Hospitality Management and Organisational Behaviour
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Hospitality Management and Organisational Behaviour

5th Edition

Laurie J. Mullins, Penny Dossor

Paperback, Jun 2013
ISBN13: 9780273758372
ISBN10: 0273758373
Hospitality Management and Organisational Behaviour is an essential text for all hospitality management students which examines the relevance and applications of general management theory an...
Service Operations Management CourseSmart eTextbook
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Service Operations Management CourseSmart eTextbook

Improving Service Delivery
4th Edition

Robert Johnston, Graham Clark, Michael Shulver

CourseSmart eTextbook, Sep 2012
ISBN13: 9780273781219
ISBN10: 0273781219
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic pr...