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Marketing Books

Marketing Books

Innovation Management and New Product Development
Available FormatsRRP
Paperback 47.99
The Customer Experience Book

The Customer Experience Book

How to design, measure and improve customer experience in your business

Alan Pennington

Sep 2016
Available FormatsRRP
Paperback 17.99
ePub eBook 17.99
The Practice of Public Relations, Global Edition
Available FormatsRRP
Paperback 55.99
PDF eBook 44.99
Breakout Strategies for Emerging Markets

Breakout Strategies for Emerging Markets

Business and Marketing Tactics for Achieving Growth

Jagdish Sheth, Mona Sinha, Reshma Shah

Jul 2016
Available FormatsRRP
Hardback 30.99
Digital Marketing
Available FormatsRRP
Paperback 54.99
PDF eBook 34.99
ePub eBook 43.99
Five Star Service

Five Star Service

How to deliver exceptional customer service
3rd Edition

Michael Heppell

Sep 2015
Available FormatsRRP
Paperback 12.99
ePub eBook 12.98
How to Wow

How to Wow

68 Effortless Ways to Make Every Customer Experience Amazing

Adrian Swinscoe

Apr 2016
Available FormatsRRP
Paperback 14.99
ePub eBook 14.99
Logo Design Love

Logo Design Love

A guide to creating iconic brand identities
2nd Edition

David Airey

Sep 2014
Available FormatsRRP
Paperback 24.99