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Management, Global Edition

Management, Global Edition

13th Edition

Stephen Robbins, Mary Coulter

Mar 2015, Paperback, 720 pages
ISBN13: 9781292090207
ISBN10: 1292090200
For orders to USA, Canada, Australia, New Zealand or Japan visit your local Pearson website
This product has been replaced by Management, Global Edition

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For undergraduate Principles of Management courses

REAL Managers, REAL Experiences
With a renewed focus on skills and careers, the new edition of this bestselling text can help better prepare your students to enter the job market. Management, Thirteenth Edition vividly illustrates effective management theories by incorporating the perspectives of real-life managers. Through examples, cases, and hands-on exercises, students will see and experience management in action, helping them understand how the concepts they’re learning actually work in today’s dynamic business world.

Students will gain hands-on practice applying management concepts with Pearson MyLab Management. They’ll engage in real business situations with simulations, build their management skills by writing and talking about different management scenarios, have access to a video library to help put concepts into perspective, and more.

Also available with Pearson MyLab Management
Pearson MyLab Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

Please note that the product you are purchasing does not include Pearson MyLab Management.

Pearson MyLab Management

Join over 11 million students benefiting from Pearson MyLabs

This title can be supported by Pearson MyLab Management, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of Pearson MyLab Management to accelerate your learning? You need both an access card and a course ID to access Pearson MyLab Management.

These are the steps you need to take:

1. Make sure that your lecturer is already using the system

Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system.

2. Check whether an access card has been included with the book at a reduced cost

If it has, it will be on the inside back cover of the book.

3. If you have a course ID but no access code, you can benefit from Pearson MyLab Management at a reduced price by purchasing a pack containing a copy of the book and an access code for Pearson MyLab Management (ISBN:9781292090313)

4. If your lecturer is using the MyLab and you would like to purchase the product...

Go to www.Pearson MyLab to buy access to this interactive study programme.

For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit

PART 1: Introduction

1. Managers in the Workplace

Management History Module

2. Making Decisions

Part 1 Management Practice

PART 2: Basics of Managing in Today's Workplace

3. Managing the External Environment and the Organization's Culture

4. Managing in a Global Environment

5. Managing Diversity

6. Managing Social Responsibility and Ethics

7. Managing Change and Innovation

Part 2 Management Practice

PART 3: Planning

8. Planning Work Activities

9. Managing Strategy

Creating and Leading Entrepreneurial Ventures Module

Part 3 Management Practice

PART 4: Organizing

10. Designing Organizational Structure - Basic Designs

11. Designing Organizational Structure - Adaptive Designs

12. Managing Human Resources

Managing Your Career Module

13. Creating and Managing Teams

Part 4 Management Practice

PART 5: Leading

14. Managing Communication

15. Understanding and Managing Individual Behavior

16. Motivating Employees

17. Being an Effective Leader

Part 5 Management Practice

PART 6: Controlling

18. Monitoring and Controlling

Planning and Control Techniques Module

Managing Operations Module

Part 6 Management Practice

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.

Help Students Interpret and Analyze Data

Essentials of Organizational Behavior employs the following techniques to facilitate learning:

REVISED! Content covered has been extensively increased and updated to include the newest research, relevant discussion, and new exhibits on current issues of all aspects of organizational behavior.

  • NEW! Increased integration of contemporary global issues was added into topic discussions.
  • NEW! Implications for Managers section applies chapter topics together to practical applications for managers.
  • NEW! Global icons indicate material that can be applied specifically to international cases.
    • Globalization, diversity, and ethics are integrated into the material to address issues such as cross-cultural differences that may arise in OB situations.
  • NEW! P.I.A. (Personal Inventory Assessment) is a new assessment tool available to students.
  • NEW! The glossary and Index have been separated into different sections to provide more information and easier navigation to the text.
  • Examples are extensively used throughout the text to relate the concepts to real life.
  • A focus on theory helps readers see the connection between OB theories, research, and implications for practice.
  • Teaches students how to minimize the intrusion of emails and the management of information.
  • Provides Information on dealing with job enrichment, bonuses, effective feedback, and alternative work arrangements.
  • Covers the importance of social relationships at work and its relation to job satisfaction and motivation.
  • Covers emerging literature on functional conflict, dysfunctional conflict, and conflict management
  • Explores issues in the workplace, such as:
    • Safety and emotions
    • Risk aversion
    • Self-determination theory
    • Managing information
    • Downsizing

Concise, Brief format allows for:

  • Considerable flexibility in assigning supporting materials and projects.
  • Balanced topic coverage of all necessary Organizational Behavior topics.
  • Direct, to the point text allows students to absorb the information they need without distractions.

Interesting, engaging, and widely used text has allowed this book to be translated into various languages and enjoyed by students worldwide.

Also available with Pearson MyLab Management®

Pearson MyLab Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

Pearson MyLab Management allows you to engage your students in the course material before, during, and after class with a variety of activities and assessments.


  • The Chapter Warm-up helps you hold your students accountable for learning key concepts in each chapter before coming to class. The assignment consists of basic questions related to topics in the text, and gives students the chance to access their eTexts to read about the topics in question. Grading and item analysis in the assignment allow you to see what students know and don’t know.
  • Dynamic Study Modules: Not every student learns the same way and at the same rate. Now, thanks to advances in adaptive learning technology, you no longer have to teach as if they do. Dynamic Study Modules assess student performance and activity in real time and, using data and analytics, personalize content to reinforce concepts that target each student's strengths and weaknesses. You can assign Dynamic Study Modules as homework and receive results right in your gradebook. And, because your students are always on the go, Dynamic Study Modules can be accessed from any computer, tablet, or smartphone.

· Pearson eText: Engagement in lecture is essential to student success, and continuing that engagement outside of class is just as critical. Pearson MyLab Management with Pearson eText keeps students engaged in learning on their own time, while helping them achieve greater conceptual understanding of course material. Combining resources that illuminate content with accessible self-assessment, Pearson MyLab Management with eText provides students with a complete digital learning experience—all in one place.


  • Learning Catalytics™ is an interactive, student response tool that uses students’ smartphones, tablets, or laptops to engage them in more sophisticated tasks and thinking. Now included with MyLab with eText, Learning Catalytics enables you to generate classroom discussion, guide your lecture, and promote peer-to-peer learning with real-time analytics. Instructors, you can:
    • Pose a variety of open-ended questions that help your students develop critical thinking skills
    • Monitor responses to find out where students are struggling
    • Use real-time data to adjust your instructional strategy and try other ways of engaging your students during class
    • Manage student interactions by automatically grouping students for discussion, teamwork, and peer-to-peer learning
  • Reporting Dashboard: View, analyze, and report learning outcomes clearly and easily, and get the information you need to keep your students on track throughout the course with the new Reporting Dashboard. Available via the MyLab Gradebook and fully mobile-ready, the Reporting Dashboard presents student performance data at the class, section, and program levels in an accessible, visual manner.


  • Branching, Decision-Making Simulations: Decision-making simulations put your students in the role of manager as they make a series of decisions based on a realistic business challenge. The simulations change and branch based on their decisions, creating various scenario paths. At the end of each simulation, students receive a grade and a detailed report of the choices they made with the associated consequences included.
  • Video Exercises: These engaging videos explore a variety of business topics related to the theory students are learning in class. Quizzes assess students’ comprehension of the concepts covered in each video.
  • Writing Space: Better writers make great learners—who perform better in their courses. Designed to help you develop and assess concept mastery and critical thinking, the Writing Space offers a single place to create, track, and grade writing assignments, provide resources, and exchange meaningful, personalized feedback with students, quickly and easily. And because of integration with Turnitin®, Writing Space can check students’ work for improper citation or plagiarism.
  • Quizzes and Tests: Pre-built quizzes and tests allow you to quiz students without having to grade the assignments yourself.