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Dynamic Supply Chains

Dynamic Supply Chains

How to design, build and manage people-centric value networks
3rd Edition

John Gattorna

May 2015, Paperback, 648 pages
ISBN13: 9781292016818
ISBN10: 1292016817
This title is available in the following formats:
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Paperback £45.00 
ePub eBook £61.50 
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‘Dynamic Supply Chains is a masterpiece in the field of supply chain management’

Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India

Dynamic supply chains are at the heart of your business. You need to get them right.

Are your supply chains equipped to compete for a faster, more flexible future? Supply chains are not just part of your business: in many ways they are your business. They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business. In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John’s ‘outside-in’ philosophy is based on ‘Design Thinking’ principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.

Praise for Dynamic Supply Chains

A word about the title: Time for a reality check and a leap of faith


Preface: The power of reading and ‘thought leadership’

Author’s acknowledgements

Publisher’s acknowledgements

Introduction: Starting with the end in mind

Part 1: Developing supply chain strategy

Ch. 1 Coping with market volatility: the ‘new normal’

Making the case for a new paradigm in supply chain design

Ch. 2 Customer conversations: looking from the ‘outside-in’

How to reduce complexity and associated costs

Ch. 3 Designing supply chain strategies

How to formulate strategies that reduce cost and improve service

Ch. 4 Internal cultural capability

How to align internal capabilities to propel multiple supply chains

Ch. 5 Leading from the front

How to revolutionise supply chain performance through inspired leadership

Ch. 6 Designing responsive organization structures

How to get your people working together, and focused on customers

Part 2: Configuring supply chains to maximize performance

Ch. 7 Collaborative supply chains: demand-side

How to nurture the relationships cherished by truly ‘collaborative’ customers

Ch. 8 Lean supply chains: demand-side

How to routinely deliver lowest cost outcomes for customers

Ch. 9 Agile supply chains: demand-side

How to design and deliver capacity for a fast response

Ch. 10 Campaign supply chains: demand-side

How to deliver-in-full-on-time, every time, to project sites

Ch. 11 Fully Flexible supply chains: demand-side

How to design for major unexpected disruptions

Ch. 12 Supplier conversations: supply-side

How to give the supply-side better customer visibility

Ch. 13 ‘Hybrid’ supply chains

How to bring the demand-side and supply-side together

Part 3: Executing supply chain management

Ch. 14 New outsourcing business models that drive value

How to turbo-charge supply chain operations

Ch. 15 Service sector supply chains

How to apply proven supply chain principles in the service sector

Ch. 16 The new world order

How to set your Agenda for the decade ahead

Ch. 17 Joining the dots to create dynamic institutions

How to move from an operations mindset to full ‘business transformation’

Afterword: Ending with the future in mind


Selected bibliography

A word about the author


John Gattorna has been working in corporate logistics networks and enterprise supply chains for 30 years. He's one of the most influential contemporary ‘thought leaders’ in the field. Many global companies have adopted his model, with significant results: a doubling of margins; big increases in revenue through increased customer satisfaction; and lower cost-to-serve across the board as a result of identifying and eliminating unnecessary over-servicing.