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Technology in Action, Introductory: Pearson New International Edition

Technology in Action, Introductory: Pearson New International Edition

10th Edition

Alan Evans, Kendall Martin, Mary Poatsy

Nov 2013, Paperback, 408 pages
ISBN13: 9781292027197
ISBN10: 1292027193
For orders to USA, Canada, Australia, New Zealand or Japan visit your local Pearson website
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For introductory courses in computer concepts, digital literacy, or computer literacy, often including instruction in Microsoft Office.

Explore, discover, and experience technology with the completely revised and visually enhanced Technology in Action - the book that uses technology to teach technology!

The Tenth Edition of Technology in Action is an extensive revision that brings the content fully in line with 21st century technology and students. The content has been updated and revised, the structure has been finely tuned, Part breaks added at logical stopping points in each chapter, and Windows 8 coverage is included.


Chapter 1

Using Technology to Change the World

How Will You Put Technology in Action?

Technology on the World Stage

Political Issues

Other Global Issues

Technology and Our Society

Technology Impacts How We Think

Technology Impacts How We Connect

Technology Impacts How We Consume

Try This: Skyping Around the World

How Will Technology Improve Your Life?

Technology at Home

Technology and Your Career

Retail: Working in a Data Mine

Arts: Ink, Paints, and a Laptop?

Education: Teaching and Learning

Law Enforcement: Put Down That Mouse—You’re Under Arrest!

Medicine: The Chip Within

DIG DEEPER: Making Reality Even More Real

Science: Simulating Reality

Psychology: You Should Smile Now

Chapter 2

Looking at Computers: Understanding the Parts

Understanding Digital Components

Understanding Your Computer

Computers Are Data Processing Devices

Bits and Bytes: The Language of Computers

Types of Computers

Input Devices


Mice and Other Pointing Devices

Touch Screens

Image Input

DIG DEEPER: How Touch Screens Work

Sound Input

Ethics in IT: What Is Ethical Computing?

Output Devices



Sound Output

Try This: What’s Inside My Computer?

Processing, Storage, and Connectivity

Processing and Memory on the Motherboard



Storing Data and Information

Hard Drives

Flash Storage

Optical Storage

Connecting Peripherals to the Computer

High-Speed and Data Transfer Ports

Connectivity and Multimedia Ports

Adding Ports: Expansion Cards and Hubs

Power Controls

Setting It All Up

TRENDS in IT: Innovations in Printing

Chapter 3

Using the Internet: Making the Most of the Web’s Resources

Working and Playing on the Web

The Internet and How It Works

The Origin of the Internet

How the Internet Works

Communicating and Collaborating on the Web

Social Networking


Instant Messaging



Podcasts and Webcasts

Web Entertainment

Conducting Business Over the Internet: E-commerce

E-commerce Safeguards

Try This: Create a SkyDrive Account and Store and Share Your

Files in the Cloud

Using the Web Effectively

Accessing and Moving Around the Web

Web Browsers

URLs, Protocols, and Domain Names

Hyperlinks and Beyond

Favorites, Live Bookmarks, and Tagging

DIG DEEPER: Discovering the Semantic Web

TRENDS in IT: Doing Business on a Shoestring—Thanks to the Internet

Searching the Web Effectively

Using Search Engines Effectively

Evaluating Websites

Ethics in IT: Plagiarism and Copyright Violation: What Can You Borrow from the Internet?

Technology in Focus

The History of the Personal Computer

Chapter 4

Application Software: Programs That Let You Work and Play

Programs That Let You Work

The Nuts and Bolts of Software

TRENDS in IT: Mobile Commerce: What Have You Bought with Your Phone Lately?

Productivity and Business Software

Buying Productivity Software

Word Processing Software

Spreadsheet Software

Presentation Software

Database Software

Note-Taking Software

Personal Information Manager Software

Microsoft Office Productivity Software Features

Personal Financial Software

Small Business Software

Software for Large and Specialized Businesses

Try This: Citing Website Sources

Programs That Let You Play

Multimedia and Entertainment Software

Digital Image- and Video-Editing Software

Digital Audio Software

Media Management Software

DIG DEEPER: How Cloud Computing Works

Gaming Software

Educational and Reference Software

Drawing Software

Managing Your Software

Getting Software

Software Licenses

Getting the Right Software for Your System

Installing and Uninstalling Software

Ethics in IT: Can I Borrow Software That I Don’t Own?

Chapter 5

System Software: The Operating System, Utility Programs, and File Management

Understanding System Software

Operating System Fundamentals

Real-Time Operating Systems

Operating Systems for Networks, Servers, and Mainframes

Operating Systems for Mobile Devices

Operating Systems for Personal Computers

What the Operating System Does

The User Interface

Processor Management

Memory and Storage Management

Ethics in IT: Sugar: The Sweet OS for Every Child

Hardware and Peripheral Device Management

Software Application Coordination

The Boot Process: Starting Your Computer

Step 1: Activating BIOS

Step 2: Performing the Power-On Self-Test

Step 3: Loading the OS

Step 4: Checking Further Configurations and Customizations 1

Handling Errors in the Boot Process

Try This: Adding Icons to the Start Screen in Windows 8

Using System Software

The Windows Interface

TRENDS in IT: Open Source Software: Why Isn’t Everyone Using Linux?

Organizing Your Computer: File Management

Organizing Your Files

Viewing and Sorting Files and Folders

Naming Files

Working with Files

Utility Programs

Display Utilities

The Programs and Features Utility

File Compression Utilities

System Maintenance Utilities

System Restore and Backup Utilities

DIG DEEPER: How Disk Defragmenter Utilities Work

Accessibility Utilities

Technology in Focus

Information Technology Ethics

Chapter 6

Understanding and Assessing Hardware: Evaluating Your System

Evaluating Key Subsystems

Your Ideal Computer

Evaluating the CPU Subsystem

How the CPU Works

CPU Factors

Measuring the CPU

Evaluating the Memory Subsystem

The RAM in Your System

Adding RAM

Evaluating the Storage Subsystem

Mechanical Hard Drives

Solid State Drives

DIG DEEPER: How a Mechanical Hard Drive Works

Optical Drives

Your Storage Capacity and Needs

Try This: Measure Your System Performance

Evaluating Other Subsystems and Making a Decision

Evaluating the Video Subsystem

Video Cards

TRENDS in IT: Thunderbolt: The New Standard for Data Transfer

Evaluating the Audio Subsystem

Evaluating System Reliability

Making a Final Decision

Getting Rid of Your Old Computer

Ethics in IT: Free Hardware for All

Chapter 7

Networking: Connecting Computing Devices

How Networks Function

Networking Fundamentals

Network Architectures

Network Architectures Defined by Distance

Network Architectures Defined by Levels of Administration

Ethernet Protocols

Network Components

Transmission Media

Basic Network Hardware

Network Software

Connecting to the Internet

Wired Broadband Internet Connections

Wireless Internet Access

Dial-Up Connections

Try This: Testing Your Wired and Wireless Internet Connection Speeds

Your Home Network

Installing and Configuring Home Networks

Planning Your Home Network

Connecting Devices to a Router

Network-Attached Storage Devices

TRENDS in IT: Where Should You Store Your Files? The Cloud Is Calling!

Home Network Servers

Digital Entertainment Devices on a Network

Specialized Home-Networking Devices

Configuring Software for Your Home Network

Troubleshooting Wireless Network Problems

Ethics in IT: Sharing Your Internet Connection with Your Neighbors: Legal? Ethical? Safe?

Securing Wireless Networks

Technology in Focus

Under the Hood

Chapter 8

Digital Devices and Media: Managing a Digital Lifestyle

Mobile Devices

Digital Convergence

Telephony: Smartphones and Beyond

Smartphone Basics

Smartphone Components

How Cell Phone Technology Works


Text Messaging

Mobile Internet

Smartphone Security


Smartphone GPS

TRENDS in IT: NFC Chips: Do You Have a Digital Wallet?

Tablets, Netbooks, and Ultrabooks




Making a Choice

Try This: Creating and Publishing a Movie

The Digital Information Age

Digital Defined

Digital Media

Digital Publishing

Digital Music

DIG DEEPER: The Shift to Digital Music: A Bumpy Ride

Digital Photography

Digital Video

Ethics in IT: Managing Your Copyrights: Copyleft Might Simplify Your Life

Chapter 9

Securing Your System: Protecting Your Digital Data and Devices

Major Threats to Your Digital Asset

Cybercrime and Identity Theft

Computer Viruses

Catching a Virus

Boot-Sector Viruses

Logic Bombs and Time Bombs


Script and Macro Viruses

E-Mail Viruses

Encryption Viruses

Additional Virus Classifications

Virus Symptoms

Preventing Virus Infections

Antivirus Software

Software Updates

Understanding Hackers

Problems Hackers Can Cause

Trojan Horses and Rootkits

Denial-of-Service Attacks

How Hackers Gain Computer Access

Restricting Access to Your Digital Assets


Types of Firewalls

How Firewalls Work

Knowing Your Computer Is Secure

Password Protection and Password Management

Creating Passwords

Managing Your Passwords

Anonymous Web Surfing: Hiding from Prying Eyes

Biometric Authentication Devices

Try This: Testing Your Network Security

Protecting Your Digital Property from Yourself

Managing Online Annoyances

Malware: Adware and Spyware

Ethics in IT: You’re Being Watched … But Are You Aware You’re Being Watched?



DIG DEEPER: Computer Forensics: How It Works

Keeping Your Data Safe

Protecting Your Personal Information

Backing Up Your Data

Social Engineering

Phishing and Pharming


TRENDS in IT: Computers in Society: Spear Phishing: The Bane of Data Breaches

Protecting Your Physical Computing Assets

Environmental Factors

Power Surges

Deterring Theft

Keep Them Safe: Alarms

Keeping Mobile Device Data Secure

Software Alerts and Data Wipes

Technology in Focus

Careers in IT




  • Unique, Progressive Approach: Technology in Action is a learning system that pushes the envelope of what is possible in technology, and what is helpful in teaching. It is a system that fits the way students are learning today.
    • Instead of a history lesson on the microchip, the focus is on tasks students can accomplish with their computing devices and skills they can apply immediately in the workplace, the classroom, and at home.
    • The content is complemented by hands-on technology, and weekly newsfeeds to enrich the student learning experience.
    • Students stay engaged because the content focuses on the material they want to learn (how to integrate computing devices into a home network), while teaching the material they need to learn (how networks work).
    • The sequence of topics is set up to mirror the typical student learning experience, so that they progress through stages of increasing difficulty.
    • This progressive approach intentionally introduces topics on a basic level in the earlier chapters and then later expands on those concepts in more detail when students have become more comfortable with them.
  • Practical Approach: In this technology-focused world, computer literacy is important for everyone. Using Facebook and sending text messages are common skills, but they don’t make students technologically literate. To engage students and help them understand how and why technology works, they need an approach that peaks their curiosity.
    • NEW – Enhanced Visual Chapter table of contents includes images that are repeated in the major chapter headings and in the Chapter Summary, providing a visual mnemonic for students.
    • Uses a Question and Answer Format designed to keep students engaged through a constant dialogue.
    • NEW – Chapter objectives are now numbered and tied to the numbered objectives outlined in the Chapter Summary, providing a more integrated learning tool.
    • Includes numerous Visual Media Cues to indicate which companion media aligns with the text material.
  • Special Feature Sections: A variety of features provide additional information and learning opportunities throughout the text.
    • How Cool is This?: Timely and fun tech topics with QR codes printed in the book to let students “try” technology as they learn.
    • Dig Deeper: Detailed coverage of technical topics to challenge more advanced students.
    • Technology in Focus: Two mini-chapters that teach students key uses of technology today, including a section on Information Technology Ethics.
    • Bits and Bytes: Helpful tips about computer usage and maintenance.
    • Trends in IT: Current content focused on new and emerging technologies, computers in society, careers in computing, and ethical considerations.
    • Behind the Scenes: In-depth coverage of additional topics that take students to the next level of understanding.
    • NEW - Try This section lets students try what they’ve been learning in a hands-on, step-by-step activity


Technology in Action uses technology to teach technology with rich companion media that engages students in and out of the classroom while providing essential training on computer concepts.

  • Sound Bytes: These multimedia lessons help demystify computer concepts with audio and video presentations. Sound Bytes are available as podcasts.
  • Active Helpdesk Calls with Assessment: These highly interactive, engaging, media place the student in the role of a helpdesk staffer answering computer technology questions from callers.
    • A virtual supervisor provides support to the student throughout calls.
    • Assessment questions after each call provide instructors with a tool to gauge and track students’ progress.
    • Features a Spanish transcript your students can access while using the Active Helpdesk.
  • Jeopardy! Game and Crossword Puzzles: These assets give students a fun way to challenge their knowledge.
  • NEW – TechTown, the interactive scenario-based game, takes you into the virtual world of technology as you play through various missions that cover the concepts you’re learning about!
  • NEW – Replay videos from the authors provide a video review of each Chapter Part in an easy-to-use format students can view with their phones, tablets, or computers!


Comprehensive End-of-Chapter Material

  • Multiple Choice, True/False: Provide additional reinforcement and review for students.
  • Making Transition to the Next Semester and the Workplace: Developed to give students mini projects and assignments to help them apply computer concepts to real-world situations.
  • Critical Thinking Questions: Included to foster learning beyond the content provided.
  • Ethics Projects: Created to get students thinking about ethical issues and figuring out how to research and address them.
  • Team Time: Designed to help students explore pertinent computer issues while collaborating with their peers.
  • NEW – Chapter Parts provide easier navigation and give students a mid-point review opportunity using the Check Your Understanding section.

Student Resources and Supplements

  • Companion Website: Features a study guide, downloadable supplements, additional Web Research Projects, Web resource links such as Careers in IT, the Jeopardy! game, and crossword puzzles. In addition, all of the Sound Bytes and Active Helpdesk Calls are available on the Companion Website (Use the Access Code provided in the book to access these items).
  • MyITLab: Online training and assessment for Office Applications and Computer Concepts. Students can also access all of the multimedia resources, including Sound Bytes and Active Helpdesk Calls, as well as PowerPoint presentations and Audio PowerPoints. Students can complete end-of-chapter assessments and take exams. A built-in Discussion Board enables students to interact with one another and their instructor.

Instructor Resources and Supplements

  • Instructor’s Edition: The Instructor’s Edition provides chapter-by-chapter recommendations from the authors on how to successfully use the companion media and resources in a course, while the Instructor Resource CD allows you to reorganize and customize assets to fit your own teaching style.
  • Instructor Resource CD: This CD contains all of the Companion Media, including Sound Bytes and Active Helpdesk Calls, as well as all of the instructor resources for the text, including PowerPoint presentations, Audio PowerPoint presentations, Test Banks, Sound Byte labs, end of chapter solutions, Web links, Web research projects, team projects, and image library.
  • PowerPoint Presentations
    • Traditional lecture PowerPoints with lecture notes
    • Audio PowerPoints
    • Ready-to-use, customizable interactive polling slides that can be used with the TurningPoint Clicker system, as a template for other clicker systems, or just as polling questions for your lectures.
  • Tech Bytes Weekly provides a timesaving news feed that allows instructors to add interesting, timely, and relevant news items to their weekly lectures without having to search themselves. TIA Weekly also features valuable links and other resources, including discussion questions and course activities. Sign up at or link to it via MyITLAB.