Always Learning
Event Management: for tourism, cultural business & sporting events

Event Management: for tourism, cultural business & sporting events

4th Edition

Lynn Van Der Wagen

Aug 2011, Paperback
ISBN13: 9781442534889
ISBN10: 1442534885
For orders to USA, Canada, Australia, New Zealand or Japan visit your local Pearson website
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Events Management: for tourism, cultural, business and sporting events, 4e is the essential text for anyone wishing to work in the field of event management. The new edition covers all the skills and knowledge students need to become successful event managers. Learn how to design, plan, market and stage an event, how to manage staff and staffing problems, and how to ensure the safety of everyone involved.

Chapter 1 Event industry knowledge 1

Chapter 2 Event concepts 22

Chapter 3 Event venues and sites 39

Chapter 4 Event staging 54

Chapter 5 Quality customer service 75

Chapter 6 Marketing activities 89

Chapter 7 Sponsorship 106

Chapter 8 Protocol requirements 120

Chapter 9 Event regulatory requirements 136

Chapter 10 Business relationships and meetings 147

Chapter 11 Staff and volunteers 159

Chapter 12 People management 184

Chapter 13 Performnace management 197

Chapter 14 Project management 210

Chapter 15 Event infrastructure 226

Chapter 16 Events management services 239

Chapter 17 Safety and security risks 251

Chapter 18 Crowd control 270

Chapter 19 Catering 286

Chapter 20 Environmentally sustainable work practices 303

Chapter 21 Financial information 318

Chapter 22 Budgets 335

Chapter 23 Event trends and practices 352

Chapter 24 Legal knowledge 370

Chapter 25 Event feasibility 392

Chapter 26 Business risk 407

Chapter 27 Marketing strategies 426

Chapter 28 Public relations strategies 448

Chapter 29 Financial operations 463

Chapter 30 Event proposal and bids 486

  • Actual guidelines from government agencies and event organisations illustrate best practice
  • Key learning points in each chapter are at the beginning of each chapter
  • Summaries at the end of each chapter to check students’ understanding
  • Case Studies and activities throughout giving students a chance to put their newly acquired skills to practice
  • References and readings that enable students to extend their knowledge

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