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When Core Values Are Strategic

When Core Values Are Strategic

How the Basic Values of Procter & Gamble Transformed Leadership at Fortune 500 Companies

Rick Tocquigny

Feb 2012, Hardback, 272 pages
ISBN13: 9780132905336
ISBN10: 0132905337
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What do legendary leaders from Disney, GE, GM, Johnson & Johnson, Boeing, eBay, Microsoft, Time Warner, LensCrafters, Chiquita, Walmart, Pepsi, and Saatchi+Saatchi have in common? They all learned the critical importance of core values as managers at Procter & Gamble. Many of these leaders have remained members of the P&G Alumni Network and now you can share in their powerful lessons learned with The P&G Alumni Network's When Core Values Are Strategic. This practical resource for emerging leaders offers no-nonsense insights into why values really are so important, and identifies practical ways to propagate, strengthen, and act on them. Bringing together contributions from influential P&G alumni worldwide, it offers a legacy to future leaders across organizations of every type and size. Discover why core values are timely, universal, and the secret to long term success and learn how top executives were shaped at P&G to make historic change in energy, aviation, technology, government, transportation, entertainment, healthcare, consumer packaged goods, and other industries. Find out how to build a learning culture that increases shareholder value, see why values and marketing initiatives are inseparable, and much more.

Procter & Gamble and P&G are trade names of The Procter & Gamble Company and are used pursuant to an agreement with The Procter & Gamble Company. P&G Alumni Network is an independent organization apart from The Procter & Gamble Company.

Foreword vii

Acknowledgments x

About the Authors xii

Preface xiii

Part I Sustaining Industry Leadership

Chapter 1 Core Values Can Be Strategic 3

Chapter 2 Brad Moore 5

Chapter 3 Jane Hoover 11

Chapter 4 Paul Charron 17

Chapter 5 Cynthia Round 23

Chapter 6 John Smale 29

Part II Applying Core Values for Capability

Chapter 7 Daniela Riccardi 39

Chapter 8 Wolfgang Berndt 47

Chapter 9 Mike Clasper 51

Chapter 10 Ed Rigaud 57

Chapter 11 Jill Beraud 63

Chapter 12 Jane J. Thompson 67

Chapter 13 Robert A. Miller 73

Part III Core Values and Teamwork

Chapter 14 Dave Brandon 81

Chapter 15 Brad Casper 87

Chapter 16 Kay S. Napier 93

Chapter 17 Cheryl Bachelder 99

Chapter 18 Bob Viney 105

Chapter 19 John Costello 113

Chapter 20 Fernando Aguirre 117

Part IV Core Values Drive Vision

Chapter 21 Sam Solomon 125

Chapter 22 Steve Case 131

Chapter 23 Kevin Roberts 137

Chapter 24 Jim McNerney 143

Chapter 25 Dean Butler 147

Chapter 26 John Pepper 153

Part V Doing the Right Thing

Chapter 27 Bob Wehling 161

Chapter 28 Jim Hackett 167

Chapter 29 Jose Louis Quintero 173

Chapter 30 Samih Sherif 179

Chapter 31 Bob Herbold 183

Part VI Changing Lives

Chapter 32 Charlotte Otto 193

Chapter 33 Mohan C. Mohan 199

Chapter 34 Harry Leibowitz 205

Chapter 35 Carole Black 211

Chapter 36 Dian Alyan 217

Epilogue by Ed Artzt, Former CEO 223

Appendix 227

Core values to shareholder value: powerful insights from leaders who learned at P&G, one of the world’s best values-driven businesses.

  • Straight from the P&G Alumni Network: An extraordinary business insider's view of the importance of values -- and how to transform values "talk" into performance
  • Shows the value a principle-driven corporate culture
  • How top CEOs have put their P&G "values" experience to work transforming companies in virtually every key industry

Rick Tocquigny is a nationally known author, radio/podcast talk show host, and CEO of Artbeat of America, publisher of the Life Lessons book series, The Transformed Traveler, and Gracefully Yours greeting cards. He serves as the Chair of the P&G Alumni Network Publishing and Speakers Bureau. His Life Lessons network has been instrumental in changing the pattern of communication within companies and communities. Rick and his wife Carla live in Lafayette, Colorado. Their two daughters, Heather and Jennifer, are both in the entertainment industry and residing in Southern California. Learn more at www.artbeatofamerica.com or email lifelessonsradio@gmail.com.

Andy Butcher is an award-winning journalist and author. A former newspaper reporter and media director for an international non-profit, he currently edits a national trade publication.

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