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MCSE Windows XP Professional Exam Cram 2 (Exam 70-270)

MCSE Windows XP Professional Exam Cram 2 (Exam 70-270)

2nd Edition

Derek Melber, Dan Balter

Aug 2005, Paperback with CD-ROM, 504 pages
ISBN13: 9780789733603
ISBN10: 0789733609
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The MCSE 70-270 Exam Cram 2: Windows XP Professional, Second Edition is an efficient, effective and concise guide that gives you exactly what you need to know to pass one of the most popular exams in the MCSE program. Organized according to the exam objectives, you will be able to quickly and easily assess your understanding of the key exam topics. You will find test-taking strategies and timesaving tips that will help you score better on the test, and the popular Cram Sheet tearcard is include for last-minute review on exam day. Also included are over 200 practice questions with detailed answers and an innovative test-engine on CD from MeasureUp. With all of these great features and proven study methods, MCSE 70-270 Exam Cram 2: Windows XP Professional, Second Edition is your smartest way to get certified.

1. Installing and Deploying Windows XP Professional.

Hardware Requirements

Setup Disks

Upgrading to Windows XP Professional

Preupgrade Checklist

File System Considerations

Windows XP Uninstall Feature for Windows 98 and Windows ME Upgrades

Installation Options for Windows XP Professional

Installation Methods

Joining a Workgroup

Joining a Domain

Using the USMT to Migrate User Settings and Files

Files and Settings Transfer (FAST) Wizard

USMT from the Command Line

Deploying Service Packs (SPs) Using Group Policy and Slipstreaming

Group Policy Deployments of SPs

Using Software Update Services (SUS)

Slipstreaming SPs

Unattended SP2 Installs from the Command Line

Applying SPs Manually

Removing SPs

Installing Hotfixes

Automatic Updates

Dynamic Update

Creating a Network Share for Dynamic Update

Product Activation

Troubleshooting Failed Installations

Exam Prep Questions

Answers to Exam Prep Questions

Need to Know More?

2. Establishing, Configuring, and Managing Resources.

Managing Access to Shared Folders

Creating Shared Folders from My Computer or Windows Explorer

Creating Shared Folders from the Shared Folders MC Snap-in

Using Automatically Generated Hidden Shares

Connecting to Shared Resources on a Windows Network

Controlling Access to Shared Folders

Monitoring, Managing, and Troubleshooting Access to Files and Folders

NTFS Security: Users and Groups

NTFS Security: Basic and Advanced Permissions

Controlling Access to Files and Folders by Using Permissions

Optimizing Access to Files and Folders

Controlling Write Access to USB Storage Devices Under SP2

Auditing System and Network Events

Managing and Troubleshooting Web Server Resources

IIS Console: Administering the Default Web and FTP Sites

Web Folders and the WebDAV Protocol

Troubleshooting Internet Information Services

Managing Local and Network Print Devices

Connecting to Local and Network Printers

Managing Printers and Print Jobs

Configuring Print Server and Printer Properties

Using the Internet Printing Protocol (IPP)

Exam Prep Questions

Answers to Exam Prep Questions

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3. Setting Up, Managing, and Troubleshooting Security Accounts and Policies.

Built-in User and Group Accounts

Creating Local User and Group Accounts

Configuring Account Properties

Renaming Accounts

Disabling or Enabling User Accounts

Deleting Accounts

Using the User Accounts Tool


Fast User Switching


Managing Domain User Accounts

Creating Domain User Accounts

Creating Template User Accounts

Disabling and Deleting User Accounts

Understanding and Implementing Group Policy

Local Group Policy

Group Policy Objects (GPO)

User Rights Assignment

Security Options

Account Policies

Audit Policies

SP2 GPO Changes

Resultant Set of Policy (RSoP)

Group Policy Result

Group Policy Update

RSoP Snap-in

Security Configuration and Analysis

Security Templates

Software Restriction Policies

Two Types of Software Restriction Policies

Software Identification Rules

Integration with Microsoft Passport via the Internet

Data Execution Prevention

Windows Security Center

Exam Prep Questions

Answers to Exam Prep Questions

Need to Know More?

4. Implementing and Managing User and Desktop Settings.

Configuring and Managing User Profiles

User Profiles

Roaming User Profiles

Managing User Profiles Behavior Through Group Policy

Fast User Switching

Using Offline Files

Setting Up Offline Files and Folders

Making Files and Folders Available Offline

Synchronizing Offline Files and Folders

Accessing Offline Files and Folders

Managing Offline Files and Folders

Configuring and Troubleshooting Desktop Settings

Keyboard Applet

Display Applet

Mouse Applet

Sounds and Audio Devices Applet

Scanners and Cameras Applet

Speech Applet

Taskbar and Start Menu Applet

Wireless Network Setup Wizard

Troubleshooting and System Settings


Application Program Compatibility Support

Windows Installer Service

Installing Packages

Publishing MSI Packages

Multiple-Language Support and Regional Options

Windows XP Multilingual User Interface Pack

Language Options

Regional Options: Locales

File Settings and Transfer Wizard

Transferring Settings from One Computer to Another

Accessibility Options

Accessibility Options Applet

Accessibility Wizard

Additional Accessibility Features

Advanced Video Display Options

ClearType Display Support

Dualview Multiple Display Support

Fax Features

The Fax Console: Managing Faxes, Settings, and Options

Scheduled Tasks

Creating a Task

Exam Prep Questions

Answers to Exam Prep Questions

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5. Installing, Configuring, and Troubleshooting Hardware Devices and Drivers.

Implementing, Managing, and Troubleshooting Hardware

Universal Plug and Play–Extending the PnP Standard

Installing, Configuring, and Managing Hardware

Device Driver Updates

Updating Your System Files Manually from the Windows Update Website

The Driver Rollback Feature

Managing and Troubleshooting Device Conflicts

Managing and Troubleshooting Driver Signing

Using Cameras and Scanning Devices

Using Modems for Dial-up Connections

Configuring and Managing CD and DVD Media Devices

Installing, Configuring, and Troubleshooting USB Devices

Using Network Adapters

Using Infrared Data Association (IrDA) Devices

Wireless Networking Support

Installing, Configuring, and Supporting Video Display Adapters

Configuring Multiple-Monitor Support

Removable Storage Support

Managing Tape Devices

Upgrading a System from One to Two Processors

Mobile Computing

Managing Hardware Profiles

Power Management Support

Managing Card Services

Exam Prep Questions

Answers to Exam Prep Questions

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6. Implementing, Managing, and Troubleshooting Disk Storage.

Disk Storage Management

Basic Disks

Dynamic Disks

Comparing Basic Disks to Dynamic Disks

Upgrading Disks

Moving Disks to Another Computer

Reactivating a Missing or Offline Disk

Basic Partitions

Partitions and Logical Drives on Basic Disks

Dynamic Volumes

Simple Volumes

Spanned Volumes

Striped Volumes

Mirrored Volumes and RAID-5 Volumes

Limitations of Dynamic Disks and Dynamic Volumes

Troubleshooting Disks and Volumes

Diagnosing Problems

Monitoring Disk Performance

Detecting and Repairing Disk Errors

The Disk Defragmenter Tool

Understanding Why Files Are Not Moved to the Beginning of NTFS Partitions and Volumes

Using the Disk Cleanup Wizard

File Systems Supported in Windows XP

FAT and FAT32

The Windows XP NTFS File System

Converting from One File System to Another

Assigning, Changing, or Removing Drive Letters

Mounted Drives

Creating a Mounted Drive

Support for FAT32 on DVD-RAM Disks

Disk Quotas

Data Compression

Moving and Copying Compressed Files and Folders

Data Encryption

Keeping Data Private with the Encrypting File System (EFS)

Data Protection from Removable USB Storage Media

Making USB Storage Drives Read-only

Exam Prep Questions

Answers to Exam Prep Questions

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7. Implementing, Managing, and Troubleshooting Network Protocols and Services.

Configuring and Troubleshooting TCP/IP

Deciphering the TCP/IP Protocol Suite for Windows XP

Understanding TCP/IP Computer Addresses

Understanding Classful IP Addressing

Understanding Variable-Length Subnet Masks

Understanding Classless Interdomain Routing

Configuring TCP/IP

Troubleshooting TCP/IP

Working with TCP/IP Profiles

Connecting to Novell NetWare Networks and Unix-Based Computer Systems

Novell NetWare Connectivity

Unix Connectivity

Network Bridging

Windows Messenger

Remote Desktop

Configuring Remote Desktop

Connecting with Remote Desktop

Remote Desktop Web Connection

Understanding Remote Assistance

Exam Prep Questions

Answers to Exam Prep Questions

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8. System Monitoring, Performance Optimization, and Recovery Features.

Backing Up and Restoring Data

Using Windows Backup

Required Permissions for Backing Up Files

Backup Types

Configuring File and Folder Backup Jobs

Backing Up the System State

Scheduling Backup Jobs

Volume Shadow Copy Technology

Restoring Files and Folders

Troubleshooting and Repairing Windows XP Professional Systems

Safe Mode and Other Advanced Startup Options

System Recovery Settings

The Recovery Console

System Restore

Automated System Recovery

Performance Optimizing and Troubleshooting

System Monitor

Performance Logs and Alerts

Managing Performance

Task Manager

Monitoring Event Logs

Proactively Managing Security Threats

Exam Prep Questions

Answers to Exam Prep Questions

Need to Know More?

9. Installing, Administering, and Troubleshooting Remote Access Services.

Authentication Protocols

Extensible Authentication Protocol (EAP)

IP Security (IPSec)

Layer 2 Tunneling Protocol (L2TP)

Remote Authentication Dial-in User Service (RADIUS)

Bandwidth Allocation Protocol (BAP)


Connecting to Remote Access Servers

Setting Up and Configuring VPN Connections

Configuring Windows Firewall

The Windows Security Center

Configuring Windows Firewall Exceptions

WF Logging

Configuring and Troubleshooting ICS

Configuring ICS

Troubleshooting ICS

Managing Enhanced Network Security Under SP2

Understanding Restrictions to TCP/IP Raw Sockets

Understanding TCP/IP Outbound Connection Limits

Managing Changes to RPCs, DTC, COM, and DCOM

Exam Prep Questions

Answers to Exam Prep Questions

Need to Know More?

10. Practice Exam I.

11. Answers to Practice Exam I.

12. Practice Exam II.

13. Answers to Practice Exam II.

Appendix A: CD Contents and Installation Instructions.

Multiple Test Modes

Study Mode

Certification Mode

Custom Mode

Adaptive Mode

Missed Question Mode

Non-Duplicate Mode

Question Types

Random Questions and Order of Answers

Detailed Explanations of Correct and Incorrect Answers

Attention to Exam Objectives

Installing the CD

Creating a Shortcut to the MeasureUp Practice Tests

Technical Support



MCSA/MCSE 70-270 Exam Cram 2: Windows XP ProfessionalAbout the Authors

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several network operating systems throughout his 22-year career. Dan prides himself on tackling complex, technical topics and making them understandable for people. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, VPNs, and other security solutions in addition to designing and implementing messaging and business solutions for small- to medium-sized organizations.

Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a coauthor for the best-selling books Exam Cram 2: Supporting Users and Troubleshooting a Windows XP Operating System and Exam Cram 2: Windows 2000 Professional, all published by Que Certification. A graduate of USC's School of Business in 1983, Dan has authored and been featured in more than 300 video- and CD-ROM-based computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is also a partner in, a self-paced multimedia computer training provider.

Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison, their 9-year-old daughter, Alexis, their 6-year-old son, Brendan, and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling and going on Disney cruises with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at

Derek Melber is an independent technical trainer, consultant, and author who specializes in Microsoft products and technologies. Derek has written many books on Windows Active Directory, Group Policy Objects, Active Directory security, Windows security, and other Windows topics.

Derek also runs a website,, which is dedicated to Windows Security and Auditing. There you will find the only books on Auditing Windows Security. The site is full of great information, links, and custom training options.

If Group Policy is your quest, pick up Derek's latest administrators book, which is the Group Policy Guide. This is one of the books in the Windows Server 2003 Resource Kit.

You might run into Derek at a conference where he is speaking. Derek speaks at TechMentor, IIA, MISTI, and other specialized conferences throughout the USA and Canada. He focuses on Active Directory, Group Policy Objects, security, and auditing security.

Derek provides custom and off-the-shelf training on all the topics on which he speaks and writes. To get more information, please email him at

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