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Description Back Cover Contents Author Description
Microsoft Exchange Server 2003 Unleashed is back in this updated second edition. While it continues to be the most extensive Exchange Server 2003 reference found on the market, it has been revised based on feedback to include more hands-on administration content. It also contains hard-to-find intermediate to advanced coverage that goes beyond the competition's typical installation and set-up how-to's, including information on planning, migration, security, disaster recovery, and troubleshooting. Based on the author Rand Morimoto's experiences implementing Exchange Server 2003 in corporate environments, Microsoft Exchange Server 2003 Unleashed will remain your authoritative reference on the subject for years to come. topBack Cover
Microsoft Exchange Server 2003 Unleashed is back in this updated second edition. While it continues to be the most extensive Exchange Server 2003 reference found on the market, it has been revised based on feedback to include more hands-on administration content. It also contains hard-to-find intermediate to advanced coverage that goes beyond the competition's typical installation and set-up how-to's, including information on planning, migration, security, disaster recovery, and troubleshooting. Based on the author Rand Morimoto's experiences implementing Exchange Server 2003 in corporate environments, Microsoft Exchange Server 2003 Unleashed will remain your authoritative reference on the subject for years to come. topContents
Introduction. I. MICROSOFT EXCHANGE SERVER 2003 OVERVIEW. 1. Exchange Server 2003 Technology Primer. Using Exchange Server 2003 As an Email and Calendaring Solution Taking Advantage of Active Directory in Exchange Leveraging Exchange Server 2003 As a Web Access Solution Expanding into the New Wireless and Mobility Technologies Choosing the Right Time to Migrate to Exchange Server 2003 Adding an Exchange Server 2003 Server to an Existing Exchange Organization Migrating from Exchange 2000 to Exchange Server 2003 Migrating from Exchange 5.5 to Exchange Server 2003 Migrating from Novell GroupWise to Exchange Server 2003 Migrating from Lotus Notes to Exchange Server 2003 Understanding the Two Versions of Exchange Server 2003 Getting to Know the Exchange Server 2003 Standard Edition Expanding into the Exchange Server 2003 Enterprise Edition Understanding How Improvements in Windows 2003 Enhance Exchange Server 2003 Drag-and-Drop Capabilities in Administrative Tools Built-in Setup, Configuration, and Management Wizards Improvements in Security IPSec and Wireless Security Improvements Microsoft Internet Security and Acceleration Server (ISA) 2004 Enhancements Performance and Functionality Improvements Global Catalog Caching on a Domain Controller Remote Installation Service for Servers Scaling Reliability with 8-Node Clustering Taking Advantage of the Windows 2003 SP1 Security Configuration Wizard Improving Mailbox Recovery Through Volume Shadow Copy Services Reliability Enhancements in Exchange Server 2003 Simplifying Mailbox Recovery Using Integrated Tools Leveraging Recovery Storage Group Functionality Expanding on Manageability and Administration Benefits of Exchange Server 2003 Improving the Speed of Mailbox Moves Establishing Dynamic Distribution Lists Replicating Directories Between Forests Simplifying Migrations Using Structured Migration Tools Taking Advantage of Microsoft Operations Manager Improvements in Exchange Server 2003 Security Establishing Security Between Front-End and Back-End Servers Creating Cross-Forest Kerberos Authentication Restricting Distribution Lists to Authenticated Users Using Safe and Blocked Lists Filtering of Inbound Recipients Functionality Blocking Attachments in Outlook Web Access (OWA) Supporting S/MIME for OWA Attachments Supporting SenderID Messaging Framework Leveraging Mobility in Exchange Server 2003 Improving Outlook Web Access's Functionality Using Outlook 2003 over HTTPS Leveraging ActiveSync for Exchange Replication Connecting Users Through Wireless Technologies Performance Improvements in Exchange Server 2003 Allocating Memory to Improve Performance Using Caching on Distribution Lists Controlling Message Notification Solidifying Core Technologies for Exchange Server 2003 Solidifying DNS for Proper Message Routing Deploying Global Catalogs for Reliable Directory Lookup Completing a Migration to Windows 2003 Summary Best Practices 2. Planning, Prototyping, Migrating, and Deploying Exchange Server 2003. Initiation, Planning, Prototype, and Pilot: The Four Phases to the Upgrade Documentation Required During the Phases Initiation Phase: Defining the Scope and Goals The Scope of the Project Identifying the Goals Initiation Phase: Creating the Statement of Work Summarizing the Scope of Work Summarizing the Goals Summarizing the Timeline and Milestones Summarizing the Resources Required Summarizing the Risks and Assumptions Summarizing the Initial Budget Getting Approval on the Statement of Work Planning Phase: Discovery Understanding the Existing Environment Understanding the Geographic Distribution of Resources Planning Phase: Creating the Design Document Collaboration Sessions: Making the Design Decisions Disaster Recovery Options Design Document Structure Agreeing on the Design Creating the Migration Document The Project Schedule Creating the Migration Document The Prototype Phase What Is Needed for the Lab? Disaster Recovery Testing Documentation from the Prototype Final Validation of the Migration Document The Pilot Phase: Validating the Plan to a Limited Number of Users The First Server in the Pilot Choosing the Pilot Group Gauging the Success of the Pilot Phase The Production Migration/Upgrade Decommissioning the Old Exchange Environment Supporting the New Exchange Server 2003 Environment Summary Best Practices 3. Installing Exchange Server 2003. Preparing for Implementation of Exchange 2003 Implementing Active Directory Realizing the Impact of Windows on Exchange Global Catalog Placement Choosing Between Active Directory Mixed and Native Mode in Exchange 2003 Selecting a Windows 2000/Windows 2003 Group Model Extending the Active Directory Schema Preparing the Windows 2000 or Windows 2003 Domain Preparing to Install Exchange 2003 Planning Your Exchange 2003 Installation Choosing to Install Exchange in Either a Test or Production Environment Prototyping Your Exchange 2003 Installation Conducting Preinstallation Checks on Exchange 2003 Verifying Core Services Installation Preparing the Forest Preparing the Domain Reviewing All Log Files Performing an Interactive Installation of Exchange Server 2003 Performing a Scripted Installation of Exchange Server 2003 Creating the unattend Install File Running setup in Unattended Mode Completing the Installation of Exchange 2003 Creating Administrative Group and Routing Group Structure Creating Storage Groups Managing Databases Creating Additional Mailbox Stores Creating a Public Folder Store Performing Postinstallation Configurations Disabling Services Removing Information Stores Setting Up Routing Group Connectors Enabling Logging and Message Tracking Dismounting and Deleting Public Folder Stores Using System Policies to Manage Mailbox and Public Stores Best Practices for Configuring Storage Groups and Databases Delegating Administration in Exchange 2003 Configuring Additional Server Services Installing a Bridgehead Server Enabling SSL for Services on Front-End Servers Managing Public Folders Creating New Public Folder Trees Using Dedicated Public Folder Servers Designing Public Folder Trees Understanding Public Folder Replication System Folders SMTP Connectors and Virtual Servers Securing SMTP Mail Relays Testing the Exchange 2003 Installation Creating a Mailbox Testing Mail Flow Using OWA Installing the Exchange System Manager Summary Best Practices II. EXCHANGE SERVER 2003. 4. Designing Exchange Server 2003 for a Small to Medium Network. Formulating a Successful Design Strategy Getting the Most Out of Exchange Server 2003 Functionality Outlining Significant Changes in Exchange Server 2003 Reviewing Exchange and Operating System Requirements Scaling Exchange Server 2003 Having Exchange Server 2003 Coexist with an Existing Network Infrastructure Identifying Third-Party Product Functionality Understanding Active Directory Design Concepts for Exchange Server 2003 Understanding the Active Directory Forest Understanding the Active Directory Domain Structure Reviewing Active Directory Infrastructure Components Understanding Multiple Forests Design Concepts Using Microsoft Identity Integration Server 2003 Determining Exchange Server 2003 Placement Designing Administrative Groups Planning Routing Group Topology Examining Public Folder Design Concepts Understanding Environment Sizing Considerations Identifying Client Access Points Configuring Exchange Server 2003 for Maximum Performance and Reliability Designing an Optimal Operating System Configuration for Exchange Avoiding Virtual Memory Fragmentation Issues Configuring Disk Options for Performance Working with Multiple Exchange Databases and Storage Groups Understanding Clustering for Exchange Server 2003 Monitoring Design Concepts with Microsoft Operations Manager 2005 Outlining Backup and Restore Design Concepts and the Volume Shadow Copy Service Uncovering Enhanced Antivirus and Spam Features Securing and Maintaining an Exchange Server 2003 Implementation Patching the Operating System Using Windows Software Update Services Using Front-End Server Functionality Implementing Maintenance Schedules Using Antivirus and Backup Solutions Summary Best Practices 5. Designing an Enterprise Exchange Server 2003 Environment. Designing for Small Organizations-Company123 Designing for Midsize Organizations-OrganizationY Designing for Large Organizations-CompanyABC Designing Active Directory for Exchange Server 2003 Understanding Forest and Domain Design Outlining AD Site and Replication Topology Layout Reviewing Domain Controller and Global Catalog Placement Concepts Configuring DNS Outlining Active Directory Design Decisions for Small Organizations Outlining Midsize Organization AD Design Decisions Outlining Large Organization AD Design Decisions Determining Hardware and Software Components Designing Server Number and Placement Providing for Server Redundancy and Optimization Reviewing Server Memory and Processor Recommendations Outlining Server Operating System Considerations Designing Clustering and Advanced Redundancy Options Reviewing Small Organization Hardware and Software Design Decisions Reviewing Midsize Organization Hardware and Software Design Decisions Reviewing Large Organization Hardware and Software Design Decisions Designing Exchange Infrastructure Determining Exchange Version and Org Name Outlining Administrative Group and Routing Group Structure Designing Public Folder Structure and Replication Determining Exchange Databases and Storage Groups Layout Outlining Exchange Recovery Options Considering Exchange Antivirus and Antispam Design Monitoring Exchange Reviewing Small Organization Exchange Infrastructure Design Decisions Reviewing Midsize Organization Exchange Infrastructure Design Decisions Reviewing Large Organization Exchange Infrastructure Design Decisions Integrating Client Access into Exchange Server 2003 Design Outlining Client Access Methods Determining Front-End Server Design Reviewing Small Organization Client Access Design Decisions Reviewing Midsize Organization Client Access Design Decisions Reviewing Large Organization Client Access Design Decisions Summarizing Design Examples Summarizing the Sample Small Organization Design Model Summarizing the Sample Midsize Organization Design Model Summarizing the Sample Large Organization Design Model Summary Best Practices 6. Integrating Exchange Server 2003 in a Non-Windows Environment. Synchronizing Directory Information with Microsoft Identity Integration Server (MIIS) 2003 Understanding MIIS 2003 Understanding MIIS 2003 Concepts Exploring MIIS 2003 Account Provisioning Outlining the Role of Management Agents (MAs) in MIIS 2003 Defining MIIS 2003 and Group Management Installing MIIS 2003 with SQL 2000 Synchronizing Exchange Server 2003 with Novell eDirectory Understanding Novell eDirectory Deploying MIIS 2003 for Identity Management with eDirectory Using Microsoft Directory Synchronization Services to Integrate Directories Installing the Microsoft Directory Synchronization Service Synchronizing eDirectory/NDS with Active Directory Using Services for NetWare Implementing MSDSS Identifying Limitations on Directory Synchronization with MSDSS Backing Up and Restoring MSDSS Information Managing Identity Information Between LDAP Directories and Exchange Server 2003 Understanding LDAP from a Historical Perspective Understanding How LDAP Works Outlining the Differences Between LDAP2 and LDAP3 Implementations Using Services for Unix to Integrate Unix Environments with Exchange Server 2003 Defining Services for Unix Understanding Services for Unix Prerequisites Outlining the Role of Interix As a Component of Services for Unix Understanding Interix Scripting Outlining Interix Tools and Programming Languages Synchronizing Users with SFU Detailing User Name Mapping in SFU Performing Password Synchronization with SFU Summary Best Practices III. NETWORKING SERVICES IMPACT ON EXCHANGE. 7. Domain Name System Impact on Exchange Server 2003. Defining the Domain Name Service How DNS Is Used Understanding Who Needs DNS Outlining the Types of DNS Servers Examining Unix BIND DNS Exploring Third-Party (Checkpoint-Meta IP or Lucent Vital QIP) DNS Examining DNS Compatibility Between DNS Platforms Examining DNS Components DNS Zones DNS Queries DNS Replication or Zone Transfer DNS Resource Records Using DNS to Route SMTP Mail in Exchange Server 2003 Using DNS in Exchange 2003 Understanding SMTP Mail Routing Examining Client DNS Use for Exchange Understanding DNS Requirements for Exchange Server 2003 Exchange 5.5 and E2k3 DNS/WINS Name Resolutions Requirements DNS and SMTP RFC Standards Virtual SMTP Servers Routing Groups Mixed Environment Mail Routing SMTP Mail Security, Virus Checking, and Proxies SMTP Server Scalability and Load Balancing Configuring DNS to Support Exchange Servers External DNS Servers for the Internet Internal DNS Servers for Outbound Mail Routing Internal DNS Servers for Internal Routing of Email Between Exchange Servers Troubleshooting DNS Problems Using Event Viewer to Troubleshoot Troubleshooting Using the ipconfig Utility Monitoring Exchange Using Performance Monitor Using nslookup for DNS Exchange Lookup Troubleshooting with DNSLINT Using dnscmd for Advanced DNS Troubleshooting Summary Best Practices 8. Global Catalog and Domain Controller Placement. Understanding Active Directory Structure Exploring AD Domains Exploring AD Trees Exploring AD Forests Understanding AD Replication with Exchange Server 2003 Examining the Role of Domain Controllers in AD Examining Domain Controller Authentication in Active Directory Determining Domain Controller Placement with Exchange Server 2003 Defining the Global Catalog Understanding the Relationship Between Exchange Server 2003 and the AD Global Catalog Understanding Global Catalog Structure Creating Global Catalog Domain Controllers Verifying Global Catalog Creation Using Best Practices for Global Catalog Placement Optimizing Global Catalog Promotion Exploring Global Catalog Demotion Deploying Domain Controllers Using the Install from Media Option Understanding Universal Group Caching for AD Sites Exploring DSAccess, DSProxy, and the Categorizer Understanding DSAccess Determining the DSAccess Roles Understanding DSProxy Outlining the Role of the Categorizer Understanding AD Functionality Modes and Their Relationship to Exchange Groups Understanding Windows Group Types Defining Security Groups Defining Distribution Groups in Exchange Server 2003 Outlining Mail-Enabled Security Groups in Exchange Server 2003 Explaining Group Scope Functional Levels in Windows Server 2003 Active Directory Exchange Server 2003 Functional Modes Summary Best Practices 9. Securing Exchange Server 2003 with ISA Server 2004. Understanding Internet Security and Acceleration (ISA) Server 2004 Outlining the Need for ISA Server 2004 in Exchange Environments Outlining the High Cost of Security Breaches Outlining the Critical Role of Firewall Technology in a Modern Connected Infrastructure Understanding the Growing Need for Application-Layer Filtering Outlining the Inherent Threat in Exchange OWA/EMS Traffic Understanding Web (HTTP) Exploits Securing Encrypted (Secure Sockets Layer) Web Traffic Outlining ISA Server 2004's Messaging Security Mechanisms Securing Exchange Outlook Web Access with ISA Server 2004 Exporting and Importing the OWA Certificate to the ISA Server Creating an Outlook Web Access Publishing Rule Redirecting HTTP OWA Traffic to HTTPS Traffic Customizing Forms-Based Authentication Securing Exchange Mobile Services (EMS) with ISA Supporting Mobile Services in ISA When Using Forms-Based Authentication for OWA Assigning a New IP Address on the ISA Server for the Additional Web Listener Setting Up an Outlook Mobile Access (OMA) and ActiveSync Publishing Rule Securing RPC over HTTPS Servers with an ISA Publishing Rule Securing Exchange MAPI Access Configuring MAPI RPC Filtering Rules Deploying MAPI Filtering Across Network Segments Securing POP and IMAP Exchange Traffic Creating and Configuring a POP Mail Publishing Rule Creating and Configuring an IMAP Mail Publishing Rule Managing and Controlling Simple Mail Transfer Protocol (SMTP) Traffic Installing and Configuring the SMTP Service on the ISA Server Installing the ISA SMTP Screener Component Enabling Outbound and Inbound SMTP Filtering with the SMTP Message Screener Configuring Exchange to Forward Outbound Messages to ISA Customizing the SMTP Filter Logging ISA Traffic Examining ISA Logs Customizing Logging Filters Monitoring ISA from the ISA Console Customizing the ISA Dashboard Monitoring and Customizing Alerts Monitoring Session and Services Activity Creating Connectivity Verifiers Summary Best Practices 10. Configuring Outlook Web Access and Exchange Mobile Services. Understanding OWA and the Exchange Virtual Server Designing an OWA Infrastructure Designing an Exchange Front-End/Back-End OWA Architecture Describing Front-End and Back-End Servers Planning for Front-End OWA Servers Securing Communications on Front-End Servers Configuring a Firewall for Front-End Servers Disabling Unnecessary Services on the Front-End Server Reducing Server Configuration Configuring Network Load Balancing for Front-End Servers Configuring Front-End and Back-End Servers Enabling Secure Sockets Layer (SSL) Support for Exchange Outlook Web Access Understanding the Need for Third-Party Cas Installing a Third-Party CA on an OWA Server Using an Internal Certificate Authority for OWA Certificates Forcing SSL Encryption for OWA Traffic Customizing and Securing an OWA Web Site from Internal Access Redirecting Clients to the Exchange Virtual Directory Creating a Custom SSL Error to Redirect HTTP Traffic to SSL Enabling Forms-Based Authentication on the OWA Server Summarizing OWA Virtual Server Settings Enabling the Change Password Feature in OWA Configuring OMA and ActiveSync Access to Exchange Enabling and Supporting OMA and ActiveSync on the OWA Server Enabling OMA and ActiveSync in Exchange System Manager Enabling or Disabling OMA and EAS on a Per-Mailbox Basis Supporting OMA and ActiveSync on an OWA Server Configured As a Back-End Mailbox Server Deploying Multiple OWA Virtual Servers Adding IP Addresses to an OWA Server Creating an Additional OWA Virtual Server Assigning a Second SSL Certificate to the New OMA-EAS Virtual Server Configuring Exchange System Manager to Not Override SSL Settings Using RPC over HTTP(S) with Exchange Server 2003 Installing the RPC over HTTP Proxy Configuring RPC over HTTPS on an Exchange Back-End Server Configuring RPC over HTTPS on an Exchange Front-End Server Modifying the Registry to Support a Single-Server Exchange RPC over HTTP Topology Creating the RPC Virtual Directory on the Proper Virtual Server Setting Up an Outlook 2003 Profile to Use RPC over HTTP Summary Best Practices IV. SECURING AN EXCHANGE SERVER 2003 ENVIRONMENT. 11. Client-Level Security. Tips and Tricks for Hardening Windows Windows Server 2003 Security Improvements Windows XP Professional Security Improvements Windows Firewall Protection Standardizing Security with Security Templates Keeping Up with Security Patches and Updates Client-Based Virus Protection Windows Lockdown Guidelines and Standards Exchange Server 2003 Client-Level Security Enhancements Securing Outlook 2003 Securely Accessing Exchange over the Internet (RPC over HTTPS) Encrypting Outlook 2003 and Exchange Server 2003 Communications Authenticating Users Blocking Attachments Protecting Against Spam Spam and Antispam Tools Protecting Against Web Beaconing Filtering Junk Mail Filtering with Safe and Block Lists Blocking Read Receipts Information Rights Management in Office 2003 Securing Outlook Web Access Protecting Against Potentially Harmful Message Content Blocking Attachments Through OWA Using Safe and Block Lists Using Digital Signatures and Encryption Simplified Fundamentals of Using Digital Signatures and Encryption Configuring Outlook 2003 for Secure Messaging Configuring OWA for Secure Messaging Sending Secure Messages Summary Best Practices 12. Server-Level Security. Microsoft's Trustworthy Computing Initiative Secure by Design Secure by Default Secure by Deployment Building Communications and Community Assessing Your Risks Designing a Secure Messaging Environment Establishing a Corporate Email Policy Securing Exchange Server 2003 Through Administrative Policies Using Email Disclaimers Exchange Server-Side Security Improvements Security Roles in Exchange Server 2003 Tips, Tricks, and Best Practices for Hardening Windows Server 2003 Layered Approach to Server Security Physical Security Considerations Restricting Logon Access Auditing Security Events Securing Groups Keeping Services to a Minimum Locking Down the File System Using the Microsoft Baseline Security Analyzer Consulting Standards and Guidelines Using the Security Configuration Wizard Securing Servers with Security Templates Keeping Up with Security Patches and Updates Hardening IIS IIS Hardening Checklist Other Hardening Techniques for Windows Server 2003 Securing by Functional Roles of the Server Standardizing Exchange Server 2003 Servers Standardizing Server Builds Protecting Exchange Server 2003 from Viruses The AVAPI 2.5 Specification Combating Spam Using Intelligent Message Filter Using SenderID Using Blacklists Reporting Spammers Using a Third-Party Antispam Product Do Not Use Open SMTP Relays Using the Work Email Address for Work Only Protecting Distribution Lists Taking Caution When Sharing Your Email Address Looking for Privacy Statements and Mailing Options Removing or "Unsubscribing" at Your Own Discretion Summary Best Practices 13. Transport-Level Security. The Onion Approach Using Public Key Infrastructure with Exchange Server 2003 Certificate Services in Windows Server 2003 PKI Planning Considerations Installing Certificate Services Fundamentals of Private and Public Keys Understanding Certificates Certificate Templates Smartcards in a PKI Infrastructure Certificate Enrollment Supporting S/MIME Supporting Digital Signatures Message Encryption Comparing PGP and S/MIME Protecting Communications with IP Security (IPSec) Fundamentals of IPSec IPSec NAT Transversal (NAT-T) Configuring IPSec Establishing an IPSec Policy Transport Layer Security Locking Down SMTP General SMTP Security Best Practices Configuring Message Delivery Limits Securing SMTP Virtual Servers Controlling SMTP Relaying Securing Routing Group Connectors Using X.400 Securing SMTP Connectors Using the Internet Mail Wizard Securing Other Exchange-Supported Protocols Protecting Client-to-Front-End-Server Communications Automatic SSL Redirection Locking Down Front-End and Back-End Server Communications TCP and UDP Ports Summary Best Practices V. MIGRATING TO EXCHANGE SERVER 2003. 14. Migrating from NT4 to Windows Server 2003. Microsoft Active Directory Configuration Defining the Migration Process Defining Exchange Server 2003 Objectives Establishing Migration Project Phases Examining In-Place Upgrade Versus New Hardware Migration Approaches Choosing a Migration Strategy Exploring Migration Options Upgrading a Single Member Server Verifying Hardware Compatibility Verifying Application Readiness Backing Up and Creating a Recovery Process Outlining Standalone Server Upgrade Steps Upgrading an NT 4.0 Domain Structure to Active Directory via the In-Place Upgrade Process Upgrading the Windows NT4 Primary Domain Controller Upgrading to Active Directory Migrating and Replacing Backup Domain Controllers Migrating Existing NT4 Domains to a New Windows Server 2003 Forest Installing and Configuring a New Windows Server 2003 Forest and Domain Configuring a Domain Trust Between Source Windows NT4 and Target Windows Server 2003 Domains Migrating Account and Resource NT Domains to Active Directory Domains Implication of Migrating Security Principles Understanding and Using the Microsoft Active Directory Migration Tool 2.0 (ADMT v2) Deploying ADMT in the Lab Installing and Configuring ADMT Outlining Domain Migration Prerequisites Creating Two-Way Trusts Between Source and Target Domains Assigning Proper Permissions on Source Domain and Source Domain Workstations Creating a Target OU Structure Modifying Default Domain Policy on Target Domain Exporting Password Key Information Installing Password Migration DLL on the Source Domain Setting Proper Registry Permissions on the Source Domain Migrating Accounts Using the Active Directory Migration Tool Migrating Groups Using ADMT Migrating User Accounts Using ADMT Migrating Computer Accounts Using ADMT Migrating Service Accounts Using ADMT Migrating Other Domain Functionality Summary Best Practices 15. Migrating from Exchange v5.5 to Exchange Server 2003. Understanding Exchange 5.5 Migration Options and Strategies Comparing Exchange 5.5 and Exchange Server 2003 Detailing Design Limitations in Exchange 5.5 How Exchange Server 2003 Addresses Exchange 5.5 Shortcomings Reviewing the Prerequisites for Migrating to Exchange Server 2003 Checking the Current Environment with the Exchange Server 2003 Deployment Tools Preparing the Exchange 5.5 Organization for the Migration Structuring the Migration for Best Results Performing Single Site Exchange 5.5 Migrations Performing Multisite Exchange 5.5 Migrations Performing Multiorganization Exchange 5.5 Migrations Preparing the Active Directory Forest and Domain for Exchange Server 2003 Extending the Active Directory Schema Preparing the Windows Server 2003 Domains to Support Exchange Server 2003 Verifying the Organization Settings with OrgPrepCheck Installing and Configuring the Active Directory Connector Installing the ADC Creating Connection Agreements Installing the First Exchange Server 2003 System in an Exchange 5.5 Site Installing the First Exchange Server 2003 System Understanding What Happens Behind the GUI During the Installation Understanding the Configuration Connection Agreement Examining the Site Replication Service (SRS) No Service Account in Exchange Server 2003 Using the Recipient Update Service (RUS) Understanding Exchange Server 2003 Mailbox-Migration Methods Migrating Using the Move Mailbox Approach Leapfrogging Server Migrations to Reduce Costs Using ExMerge to Migrate Mailboxes Migrating Exchange 5.5 Public Folders to Exchange Server 2003 Migrating Exchange 5.5 Connectors and Services to Exchange Server 2003 Migrating the Internet Mail Service Migrating Site Connectors Migrating Foreign Mail Connectors Creating Support for Unsupported Connectors Completing the Migration to Exchange Server 2003 Converting to Native Mode Deleting All Directory Replication Connectors Performing Post-Migration Clean-Up Summary Best Practices 16. Migrating from Exchange 2000 to Exchange Server 2003. Outlining Migration Options from Exchange 2000 to Exchange Server 2003 Understanding Exchange Server 2003 Migration Prerequisites Identifying Exchange Server 2003 Migration Incompatibilities Understanding Exchange Server 2003 Deployment Enhancements Migration Techniques Using the In-Place Upgrade Method Understanding Migration Techniques Using the Move Mailbox Method Understanding Complex and Combined Approach Migration Techniques Deploying a Prototype Lab for the Exchange Server 2003 Migration Process Creating Temporary Prototype Domain Controllers to Simulate Migration Seizing Operations Master (OM) Roles in the Lab Environment Restoring the Exchange Environment for Prototype Purposes Validating and Documenting Design Decisions and Migration Procedures Migrating to Exchange Server 2003 Using the In-Place Upgrade Approach Making Use of the Exchange Server 2003 Deployment Tools Upgrading the Active Directory Schema with Exchange ForestPrep Preparing Each Domain for Exchange Server 2003 with DomainPrep Running the In-Place Upgrade of an Exchange 2000 System to Exchange Server 2003 Upgrading the Operating System from Windows 2000 to Windows Server 2003 Upgrading Additional Exchange 2000 Servers to Exchange Server 2003 Migrating to Exchange Server 2003 Using the Move Mailbox Method Deploying Exchange 2003 Servers in Advance of the Move Mailbox Migration Enabling New Server "Burn-In" and Pilot Testing Moving Mailboxes to the New Exchange Server 2003 Databases Replicating Public Folders from Exchange 2000 to Exchange Server 2003 Moving Connectors from Exchange 2000 to Exchange Server 2003 Changing the Recipient Update Service (RUS) Server from Exchange 2000 to Exchange Server 2003 Retiring Legacy Exchange 2000 Servers Summary Best Practices 17. Compatibility Testing. The Importance of Compatibility Testing Preparing for Compatibility Testing Determining the Scope for Application Testing Defining the Goals for Compatibility Testing Documenting the Compatibility Testing Plan Researching Products and Applications Creating an Inventory of the Messaging Applications Prioritizing the Applications on the List Verifying Compatibility with Vendors Tracking Sheets for Application Compatibility Research Six States of Compatibility Using an Exchange Server 2003-Compatible Application Requiring a Minor Update or Service Patch for Compatibility Applications That Require a Version Upgrade for Compatibility Noncompatible Applications That Will Be Used Anyway Noncompatible Applications That Will Be Eliminated and Applications That Are Not Compatible and Will Not Be Used Noncompatible Applications That Seem to Work Creating an Upgrade Decision Matrix Assessing the Effects of the Compatibility Results on the Compatibility Testing Plan Lab Testing Existing Applications Allocating and Configuring Hardware Allocating and Configuring the NOS and Exchange Server 2003 Loading the Remaining Applications Application Compatibility Testing Tool Testing the Migration and Upgrade Process Documenting the Results of the Compatibility Testing Determining Whether a Prototype Phase Is Required Summary Best Practices VI. EXCHANGE SERVER 2003 ADMINISTRATION AND MANAGEMENT. 18. Administering Exchange Server 2003. Exchange Administration and the Delegation Wizard Implementing Role-Based Administration Understanding and Implementing Extended Permissions Delegating Administrative Rights Auditing Administrative Tasks in Exchange Server 2003 Managing Mailboxes and Message Settings in Exchange Server 2003 Managing Exchange Mailboxes Implementing Message Limits and Storage Limits Understanding and Implementing User Mailbox Options Managing New Mailbox Features Using Wireless Services Managing User Protocols Changing the Status of Exchange Features Managing and Monitoring Mailbox Usage Running the User Monitor tool Exporting Collection Data to a File Moving Exchange User Mailboxes Simple Tasks to Prepare for Moving Mailboxes Moving Mailboxes Between Storage Groups and Servers Creating and Managing Exchange Contacts Creating Exchange Contacts Mail-Forwarding Options with Contacts Contact Email Address Types Modifying and Adding Contact Email Addresses Planning and Creating Distribution Groups Determining Distribution Group Scopes Creating Distribution Groups Creating Query-Based Distribution Groups Managing and Maintaining Distribution Groups Mail-Enabling Groups Creating and Managing Exchange Server 2003 Administrative Groups Mixed Mode Native Mode Administrative Groups Models Creating Administrative Groups in Exchange Server 2003 Delegating Control over Administrative Groups Creating and Managing Routing Groups Understanding Exchange Server 2003 Routing Groups Installing Routing Groups Moving Exchange Servers Between Routing Groups Using Recipient Policies Implementing Email Address Recipient Policies Defining Recipient Policy Naming Standards Defining Recipient Policy Membership Using Search Filters Implementing Mailbox Recipient Policies Editing and Changing Existing Recipient Policies Administering Recipient Update Services Understanding Recipient Update Services Deploying Recipient Update Services Managing Recipient Update Services Using the Mailbox Recovery Center Tool Identifying Disconnected Mailboxes Resolving Mailbox Conflicts Matching and Recovering Mailboxes Using the Mailbox Manager Utility Accessing the Mailbox Manager Understanding Mailbox Manager Options Reporting with Mailbox Manager Configuring Mailbox-Cleanup Tasks Scheduling Mailbox Manager Tasks Summary Best Practices 19. Exchange Server 2003 Management and Maintenance Practices. Managing Exchange Server 2003 Managing by Server Roles and Responsibilities Auditing the Environment Audit Logging Protocol Logging Message Tracking Managing Exchange Server 2003 Remotely Maintenance Tools for Exchange Server 2003 Managing Exchange with the Exchange System Manager Active Directory Users and Computers Windows Server 2003 Backup Exchange Maintenance with the ntdsutil Utility Integrity Checking with the isinteg Utility Database Maintenance with the eseutil Utility Exchange Message Tracking Exchange Queue Viewer Best Practices for Performing Database Maintenance Online Database Maintenance Performing Offline Database Maintenance Database Maintenance Through Mailbox Moves Prioritizing and Scheduling Maintenance Best Practices Daily Maintenance Weekly Maintenance Monthly Maintenance Quarterly Maintenance Post-Maintenance Procedures Reducing Management and Maintenance Efforts Using Microsoft Operations Manager Summary Best Practices 20. Documenting an Exchange Server 2003 Environment. Planning Exchange Server 2003 Documentation Benefits of Documentation Knowledge Sharing and Knowledge Management Financial Benefits of Documentation Baselining Records for Documentation Comparisons Using Documentation for Troubleshooting Purposes Design and Planning Documentation Documenting the Design Creating the Migration Plan Outlining the Project Plan Developing the Test Plan Developing the Migration Documentation Server Migration Procedures Desktop Client Configuration Procedures Mail Migration Procedures Example of a Mail Migration Checklist Exchange Server 2003 Environment Documentation Server Build Procedures Configuration (As-Built) Documentation Topology Diagrams Administration and Maintenance Documentation Step-by-Step Procedure Documents Organizational Policy Documents Documented Checklists Disaster Recovery Documentation Disaster Recovery Planning Backup and Recovery Development Exchange System Failover Documentation Performance Documentation Routine Reporting Management-Level Reporting Technical Reporting Security Documentation Change Control Procedures Training Documentation End-User Technical Summary Best Practices 21. Using Terminal Services to Manage Exchange Servers. Terminal Services Modes of Operation Remote Desktop for Administration Planning for Remote Desktop for Administration Mode Enabling Remote Desktop for Administration Remote Administration (HTML) Remote Desktop Administration Tips and Tricks Terminal Services Planning Considerations for Using Terminal Services Terminal Services Security Terminal Server Licensing Using Terminal Services on Pocket Devices Locking Down PDA Terminal Services Using Exchange System Manager to Remotely Manage Exchange Server 2003 Benefits of Remote Management Using the ESM Managing a Mixed Exchange Environment with ESM Summary Best Practices VII. NEW MOBILITY FUNCTIONALITY IN EXCHANGE SERVER 2003. 22. Designing Mobility in Exchange Server 2003. Mobilizing Exchange Server 2003 Accessing Outlook Using VPN Connectivity Connecting Outlook over HTTP Proxy Using Outlook Web Access As a Remote Client Using Exchange ActiveSync for PDA Connectivity Using Mobile Web Access for Wireless Phone Access Using Non-Windows Systems to Access Exchange Automatic Update on Mobile Devices Leveraging Exchange ActiveSync for PDA Mobile Communications Flexibility of Information Synchronization Customizing Synchronization Characteristics Improving Mobile Performance Improving Mobile Security Using Outlook Mobile Access for Browser-Based Devices Simplified Browser-Centric Commands Minimizing Downloads Through Enhanced Features Designing the Appropriate Use of Exchange 2003 Mobility Capabilities Identifying Mobile Devices in Use Choosing the Right Mobile Solution Understanding Exchange ActiveSync and OMA Active Prototype and Pilot Testing of Exchange Mobility Organizational Scalability of Exchange Mobility Using Exchange Mobility for the Mobile Executive Technologies Used by Mobile Executives Achieved Benefits by Executives Replacing Laptops with Mobile Pocket Devices Technologies Used for Mobile Laptop Users Achieved Benefits by Mobile Laptop Users Leveraging a Low-Cost PDA Instead of an Expensive Tablet Technologies Used for Pocket PC Mobility Achieved Benefits of Pocket Device Use Summary Best Practices 23. Implementing Mobile Synchronization in Exchange Server 2003. Preparing for Mobility in an Exchange 2003 Environment Understanding ActiveSync Versus Outlook Mobile Access Functionality in Exchange 2003 Designing and Planning a Mobile Access Exchange Environment Optimizing the Number of Front-End Servers Trying Mobility Before Making a True Investment Installing an Exchange Server 2003 Server for Mobile Access Creating a Separate Front-End Server for Mobile Connections Adding Additional Front-End Servers for Scalability Configuring Firewall Ports to Secure Communications Migrating from Microsoft Mobile Information Server Installing Mobile Information Server from Scratch Replacing an Existing Mobile Information Server Configuring Mobile Exchange Features Viewing Mobile Services Configuring Mobile Services Configuring Mobile Services Properties for ActiveSync Configuring Mobile Services Properties for OMA Summary Best Practices 24. Configuring Client Systems for Mobility. Identifying Mobile Devices to Be Supported Supporting the Pocket PC 2002 Synchronization with Microsoft Exchange 2003 Installing the Pocket PC 2002 Emulator Configuring a Pocket PC 2002 Device for Network Connectivity Establishing a Connection Between the Pocket PC 2002 and Exchange 2003 Synchronizing Data Between Pocket PC 2002 and Exchange 2003 Supporting Pocket PC 2003 Synchronization with Exchange 2003 Installing the Pocket PC 2003 Emulator Configuring a Pocket PC 2003 Device for Network Connectivity Establishing a Connection Between the Pocket PC 2003 and Exchange 2003 Synchronizing Data Between Pocket PC 2003 and Exchange 2003 Using the Pocket PC 2002 and Pocket PC 2003 Viewing Inbox Information Viewing Calendar and Contacts Information Working with Smartphones Using a Smartphone Wireless Device Using a Smartphone Emulator Synchronizing Data Between the Smartphone and Exchange 2003 Establishing a Link from a Mobile Phone to Exchange 2003 Establishing Connectivity for a Mobile Phone Device Connectivity of a Web-Enabled Wireless Phone Connectivity Using a Web-Enabled Phone Emulator Using Outlook Mobile Access to Exchange Server 2003 Summary Best Practices VIII. CLIENT ACCESS TO EXCHANGE SERVER 2003. 25. Getting the Most Out of the Microsoft Outlook Client. What's Common Across All Versions of Outlook Comparing Outlook 97, Outlook 98, Outlook 2000, Outlook XP/2002, and Outlook 2003 The Basic Outlook Features Security Collaboration Other Enhancements What's New in Outlook 2003 Understanding the New Outlook 2003 Interface Methods for Highlighting Outlook Items Proposing a New Meeting Time Using the New Search Functionality Associating Items with Specific Contacts Managing Multiple Email Accounts from One Place Customizing the End-User Experience Using the Custom Installation Wizard Creating a PRF File Using the Custom Installation Wizard Configuring Registry Keys During Installation Using PRF Files Applying PRF Files Security Enhancements in Outlook 2003 Support for Secured Messaging Attaching Security Labels Using Junk Email Filters Preventing Spam Beaconing Understanding RPC over HTTP Installing and Configuring RPC over HTTP on the Server End Installing and Configuring RPC over HTTP on the End-User Workstation Using Outlook 2003 Collaboratively Viewing Shared Calendars in Multiple Panes Enabling Calendar Sharing Sharing Other Personal Information Delegating Rights to Send Email "On Behalf Of" Sharing Information with Users Outside the Company Using iCalendar and vCalendar Using Public Folders to Share Information Using Group Schedules Using Synchronized Home Page Views Using Outlook Cached Mode for Remote Connectivity The User Experience in Cached Mode Deploying Cached Exchange Mode Using Cached Exchange Mode Cached Exchange Mode and OSTs and OABs Outlook Features That Decrease Cached Mode's Effectiveness Summary Best Practices 26. Everything You Need to Know About the Outlook Web Access (OWA) Client. Understanding Microsoft's Direction on OWA Creating a Common Interface Making a Full-Feature Web Client Integrating XML in the Client Interface Leveraging the .NET Framework Using the Basics of OWA 2003 Understanding User Modes What's New in the OWA Client (Since Exchange 2000 Server) Logging On Getting to Know the Look and Feel of OWA 2003 Using Multiple Panes Using Pull-Down Menus Moving Through the OWA Features Moving Through Email Pages Changing the Viewing Order and Using the Two-Line View Using the Reading Pane Creating New Folders Displaying Public Folders in Their Own Windows Using OWA Help Logging Off OWA 2003 Using OWA Mail Features Creating an Email Addressing an Email Removing a User from the To, CC, or BCC Fields in a Message Adding Attachments Sending an Email Reading an Email Reading Attachments Replying or Forwarding an Email Deleting Email Configuring Message Options: Importance, Sensitivity, and Tracking Options Changing the Look of the Text in an Email Message Taking Advantage of Advanced OWA Features Moving Email Messages to Folders Using the Address Book Marking Messages Read/Unread Viewing User Property Sheets Using the OWA 2003 Spell Checker Configuring Rules Using the Rules Editor Displaying Context Menus Enabling Quick Flags for Easier Reminders Performing Searches with Outlook Using Keyboard Shortcuts to Save Time Understanding the Deferred View Update Customizing OWA Options Configuring the Out of Office Assistant Configuring Items Per Page Setting Default Signatures Reading Pane Options Spelling Options Email Security Privacy and Junk Email Prevention Color Scheme Appearance Configuring Date and Time Formats Configuring Calendar Options Configuring Reminder Options Configuring Contact Options Recovering Deleted Items Changing the Active Directory Password Using the Calendar in OWA Using Views Creating an Appointment in Calendar Creating a Meeting Request in Calendar Gaining Functionality from the Meeting Invitation Functions Forwarding and Replying to Meeting Requests Setting Preferred Reminder Time Changes Launching an Invitation in Its Own Window Receiving Task and Calendar Reminders Using Tasks in OWA Creating Tasks Task Views Using Contacts in OWA Creating Contacts Editing Contacts Mapping Addresses from Contacts Changing Contact Views Deleting Contacts Finding Names Sending Mail from Contacts Creating New Distribution Lists Understanding OWA Security Features S/MIME: Sending and Receiving Digitally Signed and Encrypted Messages Understanding Spam Beacon Blocking Understanding Attachment Blocking Understanding Cookie Authentication Timeout and Timed Logoff Clearing User Credentials at Logoff Tips for OWA Users with Slow Access Summary Best Practices 27. Outlook for Non-Windows Systems. Understanding Non-Windows-Based Mail Client Options Supporting Mac Clients with Microsoft Solutions Providing Full Functionality with Virtual PC and Remote Desktop for Mac Using the Internet for Exchange Connectivity Comparing Client Functionality and Compatibility Outlook for Macintosh Outlook Options for Macintosh Configuring Support for Mac Clients Configuring Outlook for Macintosh Supporting Macintosh Clients Outlook Express Compatibility with Non-Windows Systems Installing and Enabling Support for Outlook Express 5 Configuring POP Access with Outlook Express 5 for Mac Migrating and Backing Up Personal Address Books Configuring and Implementing Entourage 2004 for Mac Features and Functionality Deploying Entourage 2004 Terminal Services Client for Mac Compatibility, Features, and Functionality Installing the Terminal Services Client Understanding Other Non-Windows Client Access Methods POP3 Access to Exchange IMAP Access to Exchange Pocket PC Access HTML Access Outlook Web Access Summary Best Practices IX. CLIENT ADMINISTRATION AND MANAGEMENT. 28. Deploying the Client for Exchange. Understanding Deployment Options Available Methods of Deployment Outlook Profile Generation Configuring Outlook Client Options Deploying Non-Windows-Based Options Planning Considerations and Best Practices Network Topology Bandwidth Consideration Planning Best Practices Addressing Remote and Mobile Client Systems Managing the Outlook Deployment Preparing the Deployment Outlook Systems Requirements Planning Predefined Configuration Options Creating Administrative Installation Points Automating Outlook Profile Settings Creating Transforms and Profile Files Installing the Exchange Client Using Transforms and PRF Files When Installing Outlook Installing the Outlook Clients with PRF Files Manually Installing Outlook with Transforms Pushing Client Software with Windows 2003 Group Policies Deploying Outlook with Group Policy Overview Best Practices for Deploying Outlook Clients Pushing Outlook Client Testing the Outlook Client Deployment Deploying with Microsoft Systems Management Server Planning and Preparing Outlook Deployments with SMS Deploying with Systems Management Server 2003 Configuring the SMS Package for an Unattended Installation Managing Post-Deployment Tasks Validating Successful Installations Summary Best Practices 29. Group Policy Management for Exchange Clients. Understanding Group Policy Management with Outlook Managing Group Policies Understanding Policies and Preferences Group Policy Templates Defining the Order of Application Group Policy Refresh Intervals Baseline Administration for Group Policy Deployment Delegating GP Management Rights Working with Resultant Set of Policies (RSoP) Managing Group Policy Inheritance Group Policy Backup, Restore, Copy, and Import Outlook Client Group Policies Exchange Client Policy Options Adding the Outlook Administrative Template Assigning Group Policy Delegates Managing Group Policy Configurations Administering Outlook Through Group Policy Defining Baseline Outlook Preferences Managing the Look and Feel of the Exchange Client Configuring and Applying Outlook Group Policy Settings Updates and Patch Management with Group Policies Deployment Options When Updating Exchange Clients Deploying Client Updates Pushing Client Updates Determining the Success of a Push Summary Best Practices X. FAULT TOLERANCE AND OPTIMIZATION TECHNOLOGIES. 30. System-Level Fault Tolerance (Clustering/Network Load Balancing). Clustering and Load Balancing with Exchange Server 2003 Clustering Terminology Fault Tolerance Options Cluster Permissions with Exchange Server 2003 Environments Management Options with Exchange Server 2003 Clusters and Load-Balancing Requirements Cluster Node Hardware Requirements Software Requirements Networking Requirements Shared Storage and Disks Requirements Implementing Fault-Tolerant Exchange Systems Preparing to Install Exchange Server 2003 Clusters General Features Overview Planning Exchange Server 2003 Clusters Installing Exchange Server 2003 Clusters Setting Up Windows Server 2003 Clusters Adding Additional Nodes to a Cluster Installing the Cluster-Aware Version of Exchange Server 2003 Configuring Exchange Server 2003 in a Cluster Managing Exchange Server 2003 Clusters Configuration and Management Options Backing Up and Restoring Exchange Server 2003 Clusters Failover and Failback Outlook Web Access Front-End Server and Load-Balancing Clusters Using Network Load Balancing NLB Modes and Port Configuration Overview NLB Network Card Configurations Configuring Network Load Balancing with OWA Summary Best Practices 31. Backing Up the Exchange Server 2003 Environment. Using Backup to Solve Department Challenges Understanding What Should Be Ready for Restoral Maintaining Documentation on the Exchange Environment Server Configuration Documentation The Server Build Document Hardware Inventory Network Configurations Recovery Documentation Updating Documentation Developing a Backup Strategy Creating a Master Account List Assigning Tasks and Designating Team Members Creating Regular Backup Procedures Creating a Service-Level Agreement for Each Critical Service Selecting Devices to Back Up Backing Up the Windows Server 2003 and Exchange Server 2003 Backing Up Boot and System Volumes Backing Up Exchange Data Volumes Backing Up Windows Server 2003 Services Backing Up the System State Using the Active Directory Restore Mode Password Volume Shadow Copy Services and Exchange Server 2003 What Role VSS Plays in Backup Shadow Copies and Snapshots VSS Requirements and Prerequisites Using the Windows Backup Utility (Ntbackup.exe) Modes of Operation Using the Windows Backup Advanced Mode Automated System Recovery Backing Up Specific Windows Services Disk Configuration (Software RAID Sets) Certificate Services Internet Information Services (IIS) Managing Media in a Structured Backup Strategy Media Pools Summary Best Practices 32. Recovering from a Disaster. Identifying the Extent of the Problem Mailbox Content Was Deleted, Use the Undelete Function of Exchange and Outlook Data Is Lost, Must Restore from Backup Data Is Okay, Server Just Doesn't Come Up Data Is Corrupt-Some Mailboxes Are Accessible, Some Are Not Data Is Corrupt, No Mailboxes Are Accessible Exchange Server Is Okay, Something Else Is Preventing Exchange from Working What to Do Before Performing Any Server-Recovery Process Validating Backup Data and Procedures Preparing for a More Easily Recoverable Environment Documenting the Exchange Environment Documenting the Backup Process Documenting the Recovery Process Including Test Restores in the Scheduled Maintenance Recovering from a Site Failure Creating Redundant and Failover Sites Creating the Failover Site Failing Over Between Sites Failing Back After Site Recovery Providing Alternative Methods of Client Connectivity Recovering from a Disk Failure Hardware-Based RAID Array Failure System Volume Boot Volume Data Volume Recovering from a Boot Failure The Recovery Console Recovering from a Complete Server Failure Restoring Versus Rebuilding Manually Recovering a Server Restoring a Server Using a System State Restore Restoring a System Using an Automated System Recovery Restore Restoring the Boot Loader File Recovering Exchange Application and Exchange Data Recovering Using Ntbackup.exe Performing a Restore of Only Exchange Database Files Recovering from Database Corruption Flat File Copying the Exchange Databases Moving Mailboxes to Another Server in the Site Extracting Mail from a Corrupt Mailbox Running the ISINTEG and ESEUTIL Utilities Using the Recovery Storage Group in Exchange Server 2003 Recovering Data with a Recovery Storage Group Recovering Internet Information Services Recovering IIS Data and Logs Recovering the Cluster Service Recovering Windows Server 2003 Domain Controllers Recovering Active Directory The Active Directory Database Summary Best Practices 33. Capacity Analysis and Performance Optimization. Examining Exchange Server 2003 Performance Improvements Communication Improvements Client-Side Performance Enhancements Outlook Web Access (OWA) Performance Enhancements Improved Public Folder Store Replication Performance Scalability Improvements Analyzing Capacity Establishing Baselines Monitoring Exchange Server 2003 Using the Performance Monitor Console Using Network Monitor Using Task Manager Simulating Stress with Jetstress Analyzing and Monitoring Core Elements Memory Subsystem Optimizations Improving Virtual Memory Usage Monitoring Processor Usage Monitoring the Disk Subsystem Monitoring the Network Subsystem Properly Sizing Exchange Server 2003 Optimizing the Disk Subsystem Configuration Database Sizing and Optimization Optimizing Exchange Logs Sizing Memory Requirements Sizing Based on Server Roles Optimizing Exchange Through Ongoing Maintenance Monitoring Exchange with Microsoft Operations Manager Summary Best Practices XI. CROSS-PLATFORM MIGRATIONS TO EXCHANGE 2003. 34. Migrating from Novell GroupWise to Exchange 2003. Similarities and Differences Between GroupWise and Exchange Server 2003 Comparing Messaging and Collaboration Capabilities Comparing Administrative Tools Exchange Migration and the Impact of Active Directory Implementing Exchange in a Native Active Directory Environment Running Exchange in an NDS/eDirectory Environment Evaluating the Existing Environment Understanding the Tools Available to Migrate from NDS/eDirectory to Active Directory Services for NetWare Microsoft Directory Synchronization Services File Migration Utility Automating the Migration Using Services for NetWare 5.03 Setting Up Directory Synchronization Migrating Data with the File Migration Utility (FMU) Planning Your Migration from GroupWise Choosing a Phased Migration from GroupWise Choosing the Direct Migration Approach Conducting Preinstallation Checks on Exchange Server 2003 Verifying Core Services Installation Preparing the Forest Preparing the Domain Reviewing All Log Files Performing a Core Installation of Exchange Server 2003 Implementing Active Directory Extending the Active Directory Schema Preparing the Windows 2003 Domain Step-by-Step Installation of Exchange Server 2003 Detailing the Exchange Server 2003 Installation Creating Administrative Group and Routing Group Structure Creating Storage Groups Managing Databases Creating Additional Mailbox Stores Creating a Public Folder Store Performing Postinstallation Configurations Disabling Services Removing Information Stores Setting Up Routing Group Connectors Enabling Logging and Message Tracking Installing and Configuring a Gateway Between GroupWise and Exchange Prerequisites for Migrating to Exchange Server 2003 Migration Considerations for All GroupWise Environments Installing an Exchange Server 2003 Server with the Connector for GroupWise Enabling and Customizing Novell GroupWise Proxy Addresses Configuring the Connector for Novell GroupWise Starting the Connector for Novell GroupWise Configuring Directory Synchronization Manually Testing Directory Synchronization Installing and Configuring Calendar Connector in a GroupWise Environment Prerequisites for the Calendar Connector for GroupWise Installing the Calendar Connector Adding a Local Replica for the Schedule+ Free/Busy Public Folder Configuring the Calendar Connector Starting Calendar Connector Service Reviewing the Results of the Lab Environment Using the Exchange Migration Wizard to Migrate User Data Setting Up a Migration Server for Novell GroupWise and Exchange Server 2003 Preparing the Users' Novell GroupWise Mailboxes Deploying Outlook 2003 Client Software to Pilot User Workstations Running the Exchange Migration Wizard Process Confirming Migration Operations Details on the Effects of the GroupWise Migration Tools Migration of Local Archives Migration of Personal Address Books Migration of Personal Dictionaries Migration of Client Rules and Proxy Access Migration of Shared Folders Migration of External Entities Summary Best Practices 35. Migrating from Lotus Notes to Exchange Server 2003. Similarities and Differences Between Lotus Notes and Exchange Server 2003 Comparing Messaging and Collaboration Capabilities Comparing Administrative Tools Exchange Migration and the Impact of Active Directory Implementing Exchange in a Native Active Directory Environment Migrating to Exchange in an Environment That Has No Windows Network Evaluating the Existing Environment Planning Your Migration from Lotus Notes Choosing a Phased Migration from Lotus Notes Choosing the Direct Migration Approach Conducting Preinstallation Checks on Exchange Server 2003 Verifying Core Services Installation Preparing the Forest Preparing the Domain Reviewing All Log Files Performing a Core Installation of Exchange Server 2003 Implementing Active Directory Extending the Active Directory Schema Preparing the Windows 2003 Domain Step-by-Step Installation of Exchange Server 2003 Detailing the Exchange Server 2003 Installation Creating the Administrative Group and Routing Group Structure Creating Storage Groups Managing Databases Creating Additional Mailbox Stores Creating a Public Folder Store Performing Postinstallation Configurations Disabling Services Removing Information Stores Setting Up Routing Group Connectors Enabling Logging and Message Tracking Installing and Configuring a Gateway Between Lotus Notes and Exchange Prerequisites for Migrating to Exchange Server 2003 Migration Considerations for All Lotus Notes Environments Installing an Exchange Server 2003 Server with the Connector for Lotus Notes Enabling and Customizing Lotus Notes Proxy Addresses Configuring the Connector for Lotus Notes Starting the Connector for Lotus Notes Configuring Directory Synchronization Manually Testing Directory Synchronization Installing and Configuring Calendar Connector in a Lotus Notes Environment Prerequisites for the Calendar Connector for Lotus Notes Installing the Calendar Connector Adding a Local Replica for the Schedule+ Free/Busy Public Folder Configuring the Calendar Connector Starting Calendar Connector Service Reviewing the Results of the Lab Environment Using the Exchange Migration Wizard to Migrate User Data Prerequisites for the Exchange Migration Wizard Preparing Your Lotus Domino Environment Creating a Mail File for the Lotus Notes Account Preparing Your Microsoft Exchange 2003 Server Running the Exchange Migration Wizard Process Confirming Migration Operations Problems and Errors That May Occur During the Migration Process Details on the Effects of the Lotus Notes Migration Tools Migration of Local Archives Migration of Personal Address Books Migration of Personal Dictionaries Migration of Client Rules and Proxy Access Migration of Shared Folders Summary Best Practices topAuthor
Rand Morimoto, Ph.D. / MCSE: Rand has been directly involved in the development of the Microsoft Exchange product since its inception over 12-years ago. Rand has authored a book on every version of Exchange and is world renown at keynoting conferences and conventions on electronic messaging, communications security, and information collaboration. Michael Noel, MCSE: Mike has co-authored four Unleashed titles on topics including Windows 2003, Exchange 2003, SharePoint 2003, and ISA 2004. Mike has designed and supported the implementation of Exchange 2003 for some of the largest companies and government agencies in the country. Kenton Gardinier, MCSE: Kenton has co-authored and contributed to over a dozen books on operating systems, messaging, security, and network management. Kenton is frequently invited to speak at conferences and conventions across the country every year. Joe Coca, MCSE: Servicing in the first Persian War, Joe's military background has prepared him to be an expert in enterprise network and messaging security. Joe has helped hundreds of organizations plan, prepare, implement, and support their Microsoft Exchange environments. top
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